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Job Purpose
- The job holder is responsible for shaping and designing user centric products with Developers to deliver easy-to-use products for the business.
- The job holder is responsible for the overall design architecture, user interface, specifications and requirements for the look, feel and functionality of Techcom Insurance products, including apps, websites, software, hardware and tools.
Key Accountabilities
User Experience Design
- Drive discussions with developers and squad members to understand business goals while effectively communicating design ideas.
- Develop creative and new user interface components and style guides based on business requirements.
- Conduct research and optimize existing user interface design while testing for intuitively and experience.
- Drive development of design concepts and implementation, take input on user design considerations from more junior team members.
- Review functional specifications and participate in the development of design for functionality and user interface.
- Review changes or enhancements for alignment with desired user experience design and satisfaction standards and drive improvement changes.
- Use design tools to create storyboards, samples, prototypes and templates for demonstrations and user testing.
Design Documentation
- Proactively collect business requirements from tribe members to translate into design documents
- Build and review functional requirement documents by developing flowcharts, layouts, diagrams, charts, code comments and guides for the application.
User Research and Testing
- Evaluate market and user experience research and results.
- Propose updates to design architecture based on discovered trends and patterns.
- Perform user design research, including aggregation and analysis of primary and secondary research data, for consumer and user design acceptance and overall user experience.
- Test prototype interface and feasibility of products.
Success Profile - Qualification and Experiences
Job ID: 146132845