Summary
Responsible for administering the Learning Management System (LMS), driving L&D digitalization through Microsoft technologies and AI solutions, managing compliance training. Planning, executing and delivering learning programs and activities. Ensure efficient, data-driven, and audit-ready learning operations while fostering a strong learning culture aligned with business objectives.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- LMS Administration & Learning Compliance
- Administer and maintain the Workday Learning Management System (LMS), including course publishing, learner administration, troubleshooting, and system optimization.
- Manage end-to-end compliance training deployment by assigning, monitoring, and reporting mandatory learning completion in accordance with corporate requirements and audit standards.
- Maintain accurate learning records, documentation, and system workflows to ensure compliance, audit readiness, and business continuity.
- Monitor LMS performance and recommend improvements to enhance user experience and operational efficiency.
- Learning Content & Digitalization
- Design and develop engaging e-learning courses, digital learning assets, and assessment solutions using adult learning principles and instructional design best practices.
- Continuously improve digital learning content to enhance learning effectiveness, consistency, accessibility, and learner experience.
- Design, develop, and maintain digital learning solutions and business applications using Microsoft Power Platform (Power Apps, Power Automate, SharePoint) and other Microsoft technologies.
- Develop interactive dashboards and reports using Power BI to provide learning insights, monitor KPIs, and support data-driven decision-making.
- Leverage Microsoft Copilot and other AI technologies to streamline content development, automate workflows, improve reporting, and enhance L&D operations.
- Create multimedia and visual communication materials for learning programs and organizational initiatives.
- Learning Operations & Program Delivery
- Deliver Orientation, compliance, technical, and soft skills training programs as an internal trainer when required.
- Coordinate training plans and calendars based on business priorities and Training Needs Analysis (TNA).
- Partner with HR, functional leaders, and Subject Matter Experts (SMEs) to plan, organize, and deliver effective learning solutions.
- Evaluate learning effectiveness through training feedback, learning data, and business outcomes, and continuously improve learning programs.
- Support team initiatives that promote employee engagement and foster a strong learning culture across the organization.
Perform other duties and responsibilities as assigned by the Manager/Supervisor.
Qualifications
- Education: Bachelor's degree in human resources, Education, Organizational Development, or a related field.
- Experience: At least 2-4 years of experience in training and development, preferably in a manufacturing or corporate environment.
Knowledge, Skills & Abilities
- Knowledge of adult learning principles, instructional design methodologies, and learning evaluation.
- Experience administering enterprise Learning Management Systems (Workday Learning preferred).
- Experience developing e-learning content using tools such as Articulate Storyline, Rise 360, Camtasia, Canva, Adobe Creative Suite, or equivalent.
- Hands-on experience with Microsoft Power Platform, including Power Apps, Power Automate, SharePoint, and Microsoft 365.
- Proficiency in Power BI for dashboard development, reporting, and data visualization.
- Practical experience applying Microsoft Copilot and Generative AI tools to improve learning content, workflow automation, reporting, and operational efficiency.
- Strong analytical, problem-solving, and process improvement skills.
- Strong communication, presentation, and facilitation skills.
- Excellent stakeholder management and cross-functional collaboration skills.
- Effective project coordination and organizational skills with the ability to manage multiple priorities.
- Continuous improvement mindset with the ability to identify opportunities for innovation and operational excellence.
- Self-motivated, adaptable, and able to work independently in a fast-paced environment.
PREFERRED QUALIFICATIONS:
- Experience with Workday Learning or other enterprise LMS platforms.
- Experience in manufacturing or EMS environments.
- Microsoft Power Platform certification (PL-900 or equivalent) is an advantage.
- Experience using AI-powered productivity tools in Learning & Development.
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