Training Manager

Job Description

• Conduct competency assessment combined with field observation to identify training needs for Market Development
• Develop training plan based on Market Development program.
• Develop and customize digital training materials, based on business context and training needs.
• Propose and implement a digital sales training application to become the reference tool for learning, training and individual assessment.
• Co-facilitate the program Sales Professional for Market Development to achieve training goals and plans.
• Field coaching after training.
• Following and support line manager to implement coaching for staffs after training.
• Planning & budgeting the annual training program.
• Working with training vendors on the training program (if any).
• Keep training documents and templates up to date, as well as build-up training data source for tracking purpose.
• Evaluating the training programs included internal and external about quality, timing and cost efficiency.
• Preparing monthly training reports.
• Performing other relevant tasks as assigned (if any)

Job Requirements

• Bachelor's degree or higher
• 3+ years in digital L&D for Sales/Customer Service (Pharma/FMCG a plus)
• Strong knowledge of sales training & modern/traditional methods (mentoring, coaching, e-learning, workshops, seminars)
• Excellent training, coaching, and presentation skills
• Strong communication, organization, and motivational abilities
• Analytical, problem-solving, and persuasive aptitude
• Proactive, patient, determined, and passionate about people development