Introduction
We are seeking an experienced and motivated individual to join our team as a Moderation Trainer. This role will report directly to our Training Lead. In this role, your main responsibilities are:
Responsibility
- Conceptualize training sessions based on data and research;
- Create training strategies and initiatives;
- Test and review created training methods;
- Maintain a database of all training sessions;
- Instruct employee training and onboarding;
- Review employee performance and learning;
- Conduct training classes on policy/product;
- Responsible for Training Needs Analysis and Knowledge transfer for any identified knowledge issues.
Key skills and experience
- Vietnamese local; proficient in English 4 skills (at least C1 level);
- Training Needs Analysis knowledge and/ or experience is a plus;
- Proficient skills with MS Office (Word, Excel, PowerPoint), Google Drive and Internet applications;
- Ability to communicate clearly and concisely, both oral and in writing;
- Knowledge of people learning patterns to design programs with excellent efficiency;
- Personal traits and self-management skills are required to manage unique risks and a fast pace work environment within the Content Moderation industry. Candidates may potentially be exposed to harmful content.
