Business Function
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Responsibilities
- To handle and ensure Trade Ops and Loan Ops are executed accurately, within the established SLA and comply with group policies, standards, guidelines and SOPs, and comply local requlations. To perform reports of Trade Ops and Loan Ops to HO and local regulatory authorities are submitted timely.
- To process trade and loan transactions: handle pre-processing tasks at location until transactions completed as per SLA including but not limited to checking and verification of application and supporting documents.
- To process trade and loan transactions: post-disbursement handling including but not limited to booking (where applicable), follow-up with documents, reporting as per SOP/ SLA
- To ensure completion of reports e.g daily Trade Ops and Loan Ops reports, reconciliation, regional HO reports and regulatory reports etc, submitted timely and accurately.
- To ensure all daily transactions are accurately processed and captured in systems. Report discrepancies, if any, to supervisor promptly.
- To maintain filing documents properly.
- To apply quality services to clients
- To support and back-up for staff within team and/or Operations ensuring good teamwork and collaboration culture
- To perform other duties as assigned by Manager/Head from time to time
Requirement
- Experience in banking Ops or Trade operations is preferable
- Willing to learn
- Conversant with desktop applications e.g Word & Excel
