School Trip Consultant
Department: School Partnerships & Business Development
Reports To: School Partnership Manager / Business Development Director
Location: Ho Chi Minh City (Travel throughout Viet Nam required)
Employment Type: Full-time
About The Mountain Tribe
The Mountain Tribe is an Outdoor & Experiential Education Provider in Viet Nam. We partner with schools to design safe, meaningful, and transformational learning experiences beyond the classroom.
Our programs combine Outdoor Education, Experiential Learning, Place-Based Education, Leadership Development, and Adventure Education to help young people build confidence, resilience, teamwork, environmental awareness, and lifelong learning skills.
Position Overview
The School Trip Consultant is responsible for identifying, developing, and maintaining partnerships with schools while consulting educators on how outdoor learning can support curriculum objectives and student development.
Rather than simply selling trips, this role acts as an educational consultant, helping schools design purposeful learning experiences that align with their academic goals, wellbeing priorities, and school values.
The position combines consultative sales, relationship management, educational design, project coordination, and customer success.
Key Objectives
- Develop long-term partnerships with schools.
- Generate sustainable annual revenue.
- Promote Outdoor & Experiential Education.
- Deliver excellent customer experience.
- Support program quality and continuous improvement.
Primary ResponsibilitiesA. Business Development
- Identify prospective schools across Viet Nam.
- Build relationships with school leaders and decision-makers.
- Schedule school visits and presentations.
- Attend education conferences and networking events.
- Expand The Mountain Tribe's school partnership network.
- Develop annual business development plans.
- Generate qualified leads through referrals, networking, and digital outreach.
B. Educational Consultation
Meet with school representatives to understand:
- Curriculum
- Learning objectives
- Student age groups
- Teacher expectations
- School culture
- Risk tolerance
- Budget
- Program timing
Recommend suitable programs including:
- School Camps
- Outdoor Education
- Leadership Expeditions
- Service Learning
- Adventure Education
- Environmental Education
- Curriculum-linked Field Studies
Help schools design programs that achieve measurable learning outcomes.
C. Proposal Development
Prepare professional proposals including:
- Learning objectives
- Program schedule
- Activity descriptions
- Safety information
- Accommodation
- Transportation
- Budget
- Learning outcomes
- Assessment methods
- Parent information
Coordinate with Learning Design and Operations teams to ensure proposals are practical and educationally sound.
D. Sales Management
Manage the full sales cycle:
- Lead generation
- Discovery meeting
- Needs analysis
- Program consultation
- Proposal development
- Presentation
- Negotiation
- Contract signing
- Deposit collection
- Program confirmation
- Post-program follow-up
Maintain accurate CRM records and provide regular sales forecasts.
E. Client Relationship Management
Maintain strong relationships with:
- Principals
- Vice Principals
- Outdoor Learning Coordinators
- Heads of Department
- Teachers
- Parent Associations
Responsibilities include:
- Regular follow-up
- Annual planning meetings
- Feedback collection
- Customer satisfaction surveys
- Managing repeat bookings
- Identifying opportunities for expanded partnerships
F. Program Coordination
Work closely with internal teams to ensure successful delivery by coordinating:
- Instructor allocation
- Logistics
- Accommodation
- Equipment
- Transportation
- Catering
- Medical planning
- Risk management documentation
- Parent briefings
- Teacher meetings
G. Marketing Support
Support the marketing team by:
- Providing school success stories
- Collecting testimonials
- Coordinating case studies
- Assisting with education exhibitions
- Promoting new programs
- Building professional networks on LinkedIn
H. Market Intelligence
Research:
- Education trends
- Experiential learning practices
- Outdoor education developments
- Competitors
- School needs
- Government education initiatives
Provide recommendations for new products and improvements.
Key Performance Indicators (KPIs)Sales
- Annual revenue achieved
- Gross profit
- Number of new schools signed
- Repeat booking rate
- Proposal conversion rate
- Average booking value
Customer Success
- Customer Satisfaction Score (CSAT)
- Net Promoter Score (NPS)
- Teacher feedback
- School retention rate
- Referral rate
Business Development
- School visits completed
- Presentations delivered
- Qualified leads generated
- Strategic partnerships established
Administration
- CRM accuracy
- Proposal turnaround time
- Documentation quality
- Reporting completion
Qualifications
Bachelor's degree in:
- Education
- Business
- Marketing
- Tourism
- Outdoor Recreation
- Hospitality
- Event Management
- Communications
- or related disciplines
Experience
Required:
- 2–5 years in B2B sales, account management, or educational partnerships.
Preferred:
- Experience working with schools or universities.
- Experience in Outdoor Education, Experiential Learning, youth programs, camps, or educational travel.
- Experience managing high-value client relationships.
Technical Skills
- Microsoft Office
- Google Workspace
- CRM systems
- Canva
- Proposal writing
- AI productivity tools (e.g., ChatGPT, Microsoft Copilot)
Core Competencies
Business Development
- Prospecting
- Networking
- Negotiation
- Consultative selling
- Opportunity management
Communication
- Public speaking
- Professional presentations
- Active listening
- Relationship building
- Business writing
Educational Understanding
- Experiential Learning
- Outdoor Education
- Curriculum alignment
- Student development
- Learning outcomes
Project Management
- Planning
- Organization
- Time management
- Stakeholder coordination
- Problem solving
Personal Attributes
- Passion for education and the outdoors
- Integrity and professionalism
- Self-motivated and proactive
- Adaptable and resilient
- Customer-focused
- Team player
- Willingness to travel extensively
Compensation & BenefitsBase Salary
18,000,000–22,000,000 VND/month (Gross)
Commission
- New school partnerships: 2–4% of net revenue
- Existing school growth: 1–2%
- Cross-selling: 3–5%
- Strategic partnership bonuses: 5–30 million VND
Benefits
- Quarterly performance bonus
- Annual performance bonus
- Social and health insurance
- Phone allowance
- Travel reimbursement
- Professional development budget
- Outdoor leadership and facilitation training
- Clear career progression opportunities
How to Apply
If you're passionate about transforming education through outdoor and experiential learning, we'd love to hear from you.
Please submit the following documents:
- Curriculum Vitae (CV)
- Cover Letter
- Portfolio (if available, showcasing relevant projects, partnerships, events, or achievements)
Email your application to: [Confidential Information]
Email Subject Format:
Application – School Trip Consultant – [Your Full Name]
Only shortlisted candidates will be contacted for interviews.
