Who we are:
Sailun Group (https://en.sailungroup.com/) is one of the world's leading tyre development and manufacturing companies with a mission to bring the best customer experience with our cutting-edge technology and high commitment to quality. Sailun, being one of the fastest globally growing tyre companies, has been progressing upward steadily every year in the global industry ranking. With the passion of making great tyres for the future and providing innovative solutions to our customers, the company continuously invests in tyre research and development, and intelligent production which evolves in the complete tyre ecosystem from upstream to downstream. A diversified portfolio of tyre products has now reached 150+ countries and regions in the Americas, Europe, Asia and Africa. With over 13,000 dedicated talents, we are heading to extend our operating footprints in the major markets to best serve the local customer needs, and aspiring to become the leader of local market. As the key market for growth, we are looking for Speciality Tire Sales Manager India to join our Team to support our clients in India.
Essential Functions:
- Collaborate closely with technical teams and engineering management of OEM customers and regional factories.
- Act as the main point of contact for customer inquiries related to tire quality, technical issues, and in-service performance.
- Conduct on-site inspections, perform root cause analysis, and prepare detailed technical reports.
- Manage and resolve customer complaints in a timely and effective manner.
- Gather customer feedback and insights to recommend product and service improvements.
- Communicate technical updates, guidelines, and policies from the factory to customers accurately and promptly.
- Work cross-functionally with internal teams (R&D, QA, Sales, etc.) to address issues and enhance service quality.
- Provide technical training and guidance on tire usage when required.
Skills and Qualifications:
- Bachelor's degree (or higher) in Mechanical Engineering, Automotive Engineering, or a related field.
- Minimum 2 years of experience in automotive, tire, or technical service industries.
- Basic understanding of vehicle systems, tire structures, and operational performance.
- Strong analytical thinking and problem-solving skills, with the ability to work independently on-site.
- Excellent communication and interpersonal skills.
- Willingness to travel frequently within the Northern region.
- High sense of responsibility, adaptability, and a proactive work attitude.
- Experience working with OEMs or in manufacturing environments is a strong advantage.
What We Offer
- Competitive salary and benefits package.
- Opportunity to work in an international environment with advanced tire technologies.
- Comprehensive training in tire engineering and customer service skills.
- Clear career development path toward senior technical or management roles.
Sounds appealing to you Don't hesitate to get in touch and send your CV to [Confidential Information] with your salary expectation and the earliest possible on board date.
- We sincerely look forward to hearing from you!
