Tennis Customer Service Representative

Posting Details

Position Information

Job Description

RHS Job Title Tennis Customer Service Representative Job Description

This position will work at the front desk of the MSU Indoor Tennis Facility. Perform routine clerical support while providing outstanding customer service to all partners and customers, both in person and over the phone. Answer questions, take payments, schedule court time, take registrations for programs, and sell merchandise. Clean lobby areas and men's and women's locker rooms as needed.

Pay Rate: $13.73/hr.

Required Qualifications

Must have transportation to the MSU Indoor Tennis Facility (The Tennis Center is not on the CATA bus route)

• Be enrolled as a student at Michigan State University (during academic year)
• Demonstrated commitment to outstanding customer service
• Must be a motivated self-starter and able to complete tasks in a timely manner with minimal supervision
• Good communication skills (written and verbal) and be positive and respectful, especially when working with a diverse population
• Available some nights and weekends with reliable transportation
• Previous clerical experience helpful
• Flexible schedule
  
  

Preferred Qualifications

Phone and customer service experience preferred.

Available to continue working into the summer.

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.

Physical Demands

Ability to lift and move up to 20 pounds. Frequent bending and reaching to clean locker rooms, if needed.

Work Hours

Variable available to work evenings and some weekends

Work Location Tennis (Loc)

Posting Detail Information

Posting Number 20155348P Open Date 02/18/2026 Close Date 03/20/2026 Open Until Filled No Special Instructions for Applicant

Hiring for Spring 2026

Applicant Availability Form

Supplemental Questions

Required fields are indicated with an asterisk (*).

• Did you attach your class schedule to this application
• Yes
• No
• What experience do you have delivering customer service (Open Ended Question)
• Do you have any experience with a cash register or Point of Sale machine (Open Ended Question)
  

Documents Needed To Apply

Required Documents

• Resume
• Student or Non Student Schedule
  
  

Optional Documents

• Cover Letter