Company: A Global Logistics Leader Headquartered in Germany
Location: Ho Chi Minh City
Job Description
We are looking for a proactive and enthusiastic Telemarketing Intern to join the Sales team of one of Germany's leading global logistics companies. This role provides an opportunity to gain practical experience in customer acquisition, lead generation, telemarketing, and sales data management.
Key Responsibilities
- Customer Acquisition: Proactively search for and identify potential customers through online research, market databases, referrals, and field visits.
- Telemarketing: Conduct outbound calls to introduce the company's logistics products and services, understand customer needs, and identify potential business opportunities.
- Lead Generation: Generate, screen, and qualify prospective sales leads to support the team's business development objectives.
- Customer Data Management: Maintain accurate and updated records of customer information, call results, follow-up activities, and sales progress using Excel or internal systems.
- Sales Support: Assist the supervisor in preparing sales processes, working documents, customer lists, and other administrative tasks.
- Customer Follow-up: Follow up with potential customers and arrange further discussions with the relevant sales team when required.
- Reporting: Prepare daily, weekly, and monthly updates on call activities, potential leads, customer feedback, and overall progress.
- Perform other related duties as assigned by the supervisor.
Qualifications
- University student or fresh graduate in Business Administration, Marketing, Logistics, International Business, Economics, or related fields.
- Basic knowledge of Microsoft Excel for customer data management and reporting.
- Good verbal communication skills and confidence in communicating with potential customers over the phone.
- Basic understanding of sales or telemarketing techniques is preferred.
- Proactive, responsible, and willing to conduct field visits to identify potential customers.
- Willingness to learn and develop sales, negotiation, and customer engagement skills.
- Good teamwork skills and the ability to support colleagues when required.
- Able to manage tasks carefully and maintain accurate customer information.
- Previous experience in sales, customer service, telesales, or business development is an advantage but not required.
What We Offer
- Practical experience in telemarketing, customer acquisition, and logistics sales.
- Opportunity to work for a leading German logistics company with an international working environment.
- Professional training and guidance from experienced supervisors.
- Opportunities to develop communication, sales, data management, and reporting skills.
- Internship allowance and other benefits according to company policy.
- Potential career opportunities based on internship performance.
