Technical Support

Job Responsibilities:

• Support live streaming about new products
• In charge of online and offline training to customers
• Participate in the planning and establishment of the training system, design and update training resources, track and evaluate the effect of training delivery, and optimize the training system, tools and methods
• Technical support , Responsible for promptly responding to customer technical problems, continuous follow-up and resolution.
• Manage and contribute to technical
• support guides and supporting troubleshooting documentation as needed. Other job related to technical issues

Job Requirements:

• Graduated in AI/Computer Science/Electronics and Telecommunication is preferred.
• Having excellent knowledge and manipulative ability of network and electronic.
• Good at internal and external coordination, sufficient experience on handling technical issue.
• Fluent in English or Chinese.