Provide high quality technical service to ensure effective and reliable operation of filling machines at customer site, reinstate the equipment into the production environment
Provide site service for customers as required including analyzing, troubleshooting and problem solving
Reduce customers operational cost, ensure a high level of customer satisfaction by providing high quality services
Establish and maintain a continuous positive relationship with customers including support and follow-up on customers concerns and problems
Execute and complete all relevant reports in an accurate and timely manner.
Understand the importance of product quality and ensure a safe working environment
Other tasks assigned by Supervisor
Qualifications
Comprehensive knowledge on filling machines, 5-8 years hands-on experience with filling machine
Familiar with main models of filling machine.
Good understanding of Lamipak products application on filling machines
Use of mechanical tools and measurement instruments
Interpretation of electrical, mechanical and pneumatic drawings and diagrams
