Department: Field Service
Location: Singapore
Description
Join Franklin Electric on our mission to empower communities with sustainable water management solutions, where your expertise will play a vital role in shaping a better future for generations to come.
Franklin Electric is a diverse team of innovators making a positive global impact since 1944. We offer innovative water and energy solutions, ensuring access, treatment, and efficient management of this vital resource. Our commitment to excellence is reflected in our innovative products, industry leading quality products, exceptional customer service, employee development, and passion for social responsibility.
Join us to create a better future while growing professionally in a supportive environment!
MOVE FORWARD WITH US
What you will be doing:
The Technical Sales & Application Engineer is responsible for supporting and developing Franklin Electric water pump business across Vietnam. This role combines technical application support, quotation preparation, consultant specification activities, customer service, troubleshooting, project support, and business development to drive sales growth and customer satisfaction.
Key Responsibilities- Develop and maintain relationships with distributors, contractors, consultants, system integrators, and end users throughout Vietnam.
- Identify and develop new business opportunities and project leads.
- Promote Franklin Electric products and solutions to customers, consultants, and project stakeholders.
- Prepare technical and commercial quotations for pump projects.
- Review project requirements, drawings, BOQs, and tender specifications.
- Select suitable pump solutions based on application and hydraulic requirements.
- Prepare technical proposals, submittals, compliance statements, and pump schedules.
- Work closely with Water supply companies, M&E consultants, design institutes, and engineering companies to secure specifications.
- Conduct technical presentations, product training sessions, and seminars.
- Provide troubleshooting, commissioning, startup, and after-sales support.
- Conduct site visits, inspections, and performance evaluations of pumps and systems.
- Investigate technical issues and recommend corrective actions.
- Monitor market trends, competitor activities, and project developments.
- Provide regular business, project, and market reports to management.
Who we want:
If you are a self-motivated and collaborative individual who is passionate about making a positive impact, we encourage you to apply for this exciting opportunity.
- Hard-working winners. Confident, competitive, and results-oriented professionals who create a track record of success.
- Dedicated achievers.People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.
- Effective communicators.People who can interpret information clearly and accurately to concisely communicate results and recommendations to stakeholders.
- Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices.
What you need:
Qualifications- Bachelor's Degree in Mechanical Engineering, Electrical Engineering, Environmental Engineering, or a related discipline.
- 3–5 years of experience in water pumps, M&E, building services, water treatment, or industrial equipment industries.
- Experience with Franklin Electric or other major pump brands is an advantage.
Technical Competencies- Pump sizing and selection.
- Understanding of pump curves, hydraulic calculations, and system requirements.
- Knowledge of booster systems, sewage pumps, submersible pumps, and vertical multistage pumps.
- Ability to read construction drawings, technical specifications, and tender documents.
- Experience using pump selection software.
- Proficiency in Microsoft Office; AutoCAD is an advantage.
Personal Attributes- Self-motivated and able to work independently.
- Strong communication and relationship-building skills.
- Customer-focused mindset.
- Willingness to travel throughout Vietnam.
- Strong problem-solving and organizational skills.
Key Performance Indicators (KPIs)- Sales revenue achievement.
- Number and quality of quotations submitted.
- Consultant specifications secured.
- Project conversion rate.
- Customer visits and engagement activities.
- Customer satisfaction and response time.
- New business opportunities identified and developed.
