Overview
The Technical Document Development Engineer is responsible for developing and maintaining After-Sales (AFS) technical documentation for VinFast vehicles. This includes ensuring consistency and accuracy across vehicle models and markets, supporting repair and maintenance activities, and managing updates based on engineering design changes.
Key Responsibilities
- Develop After-Sales (AFS) technical documents for vehicle repair, maintenance, and service operations.
- Ensure common application and standardization of documents across all vehicle models and markets.
- Translate AFS technical documents into local languages, ensuring technical accuracy and clarity.
- Develop and maintain Service Bill of Materials (S-BOM) for relevant vehicle systems and components.
- Update, revise, and release documents in accordance with design or specification changes from the engineering team.
- Collaborate with cross-functional teams (Engineering, Quality, Service, and Product Management) to gather accurate technical data and ensure alignment.
- Support digital publication of technical documents on internal and dealer platforms.
- Ensure that all documentation complies with VinFast's technical standards, branding, and regulatory requirements.
Requirements
- Bachelor's degree or higher in Mechanical Engineering, Automotive Engineering, or related technical fields.
- 3+ years of experience in technical documentation, service manual creation, or automotive engineering preferred.
- Strong understanding of vehicle systems, repair processes, and service operations.
- Experience with technical authoring tools (e.g., Adobe FrameMaker, CATIA Composer, or similar) is an advantage.
- Ability to read and interpret engineering drawings, specifications, and BOMs.
- Excellent English communication skills; proficiency in other languages (e.g., Vietnamese) is a plus.
- Detail-oriented, organized, and able to manage multiple documentation projects simultaneously.
