Responsibilities
- Collaborate closely with the Honeywell RE to understand system architecture, workflows, and support processes.
- Assist in day-to-day functional support and application administration tasks.
- Document key learnings, configurations, and troubleshooting procedures for internal reference.
- Participate in meetings, technical reviews, and system health checks.
- Provide feedback and suggestions for process improvements and system optimization.
- Support transition planning and readiness for future internal ownership or vendor engagement.
- Log issues to GTAC and follow up, similar to other OEM application support.
Qualifications
- Background and Experience: Minimum 2 years of working experience. Strong experience in both functional support and application/system administration.
- Communication Skills: Excellent English speaking and writing abilities.
- Technical Expertise: Familiarity with MES (Manufacturing Execution System) applications and manufacturing systems. Experience in the oil and gas refinery sector is highly preferred.
- Cross-Disciplinary Knowledge: Solid understanding of IT infrastructure (servers, antivirus, operating systems), networking, and enterprise applications)
- Knowledge of the Engineering Document Management System.
- Experience for user access and authorization management of the Bentley AssetWise platform.
- Knowledge of the Engineering Document Management System support and enhancement.
- Experience and knowledge of managing and configuring workflow in Engineering Management Documents.
- Working experience in the interface with other applications.
- Experience with ITSM process.
- Experience and knowledge of managing cloud-based systems (SaaS)
- Knowledge of Active Directory and Azure AD for SSO.
- Able to analyze logged incidents for handling and system improvement.
- Knowledge of cloud security and risk management.
- Knowledge of information and Data Protection on the Microsoft Platform.
Benefits
Successful candidates will be part of a friendly, motivated, and committed talent team with various benefits and attractive offers:
- Competitive salary.
- Very Attractive offer plus annual compensation and performance bonus (14-16 months salary/year).
- Internal and external professional training.
- Social benefit packages including: VNI Insurance + Annual Health Check.
- Open and friendly environment.
- Regular team building and social events.
- Annual Summer Vacation.
- Other welfare...
Contact
Contact: Ms. Ly 0363804472 (call/zalo).
Email: [Confidential Information]
Website: https://www.ngs.com.vn
