F&B - 8 Dragons
Work Location Ho Chi Minh
Job Level Team Leader / Supervisor
Job Type Permanent
Experiences 2 Years
Salary Competitive
Industry Beverage / Outlet
Deadline to Apply 15/07/2026
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Job Description
- Greet and welcome all guests in a pleasant and professional manner.
- Meet the attendance guidelines of the job and adheres to regulatory, departmental and company policies to include but not limited to health and safety.
- Represent to attend daily briefing and responsible for outlet operation when absence of Managers.
- Must have the ability to work fast and multi-task.
- Must be able to memorize guest orders and then deliver those orders accurately to the right guest.
- Initiate conversation with guests about the property, events and promotions.
- Effective problem solving skills to include the ability to collaborate with others.
- Become familiar with hotel services in order to answer questions and provide guest assistances.
- Maintain a clean, clear and organized work environment.
- Perform side work duties as assigned.
- Add – cash handling.
- Train the staff and supervise them in the performance of their duties.
- Ensure adherence to all corporate core standards
- Review daily arrivals to ensure proper handling of VIP's, return guests, groups, etc.
- Provide personalized service to all VIP's and SA guests.
- Systematically conduct standards tests during shifts and communicate training and re-training needs to manager.
Job Requirement
- Vocational School Certificate is required.
- Must be able to perform basic mathematical computations.
- Must be able to initiate and engage in conversation in a professional and friendly manner.
- Outgoing and gregarious personality is required.
- Must be able to work any shift any day.
- Must present a well-groomed appearance.
- Good knowledge of food and beverage is required.
- Ability to communicate fluently in the local language of the workplace both verbally and nonverbally. English is required. Bi-lingual is preferred.
- Capacity to foster productive relations with peers and assure teamwork is the prevailing way to do business.
- Excellent guest service skills. Ability to respond to handle difficult or stressful situations with tact and diplomacy.
Job tags: Supervisor
