Company Description
HLA is an international retail chain brand for one-stop self-option men's wear. HLA always holds that, fashion is necessary for daily life. HLA devoted itself to providing fashionable design, high-quality products and excellent shopping experience for men all over the world. It closely follows the global popular fashion elements, so as to make light-fashion high-quality products that meet with taste and preference of people at large.
Role Description
- Assist store manager to do stores operating management and supervise staff daily work.
- Manage people, store operations and environment to achieve sales, service, customer satisfaction, and profitability goals
- Monitor the retail store inventory level; replenishment of stock and return cycle is carried out accordingly
- Handling customer complaints and problems related to the store management.
- Motivate staff's enthusiasm, help stores to achieve monthly sales target.
- Implement sales events and promotion in accordance to sales plan
- Maintain store staff job results by leading, coaching, training, motivating, counseling and disciplining employees; also monitoring job results and providing advice for staff performance improvement
- Work with the management and HR regarding staff attendance, manpower planning, recruitment and selection, training program, staff evaluation and all personnel actions
- Organize and manage duty roster effectively, maintain regular and consistent attendance and punctuality on daily basic & during peak season, holiday, responsible for staff working schedule, handle and maintain staff discipline
- Submit all monthly store expenses/invoices, sales performance, and other reports to Finance Dept to process the payment
- Other activities according to job requirements and assigned by superiors.
Qualifications
- University/College graduates
- 1 year experienced in customer service industries: fashion retail, supermarket, hospitality, F&B...
- Good communication skills in both Vietnamese and English (4 skills). OR Chinese
- Excellent self-management skills, open-minded, eager to communicate, learn and practice leadership.
- Willing to work in shifts. Day (9:00-17:30), mid (11:30-20:00) , night (13:30 - 22:00)
Benefits
- Salary : Basic salary : 10,000,000 – 12,000,000/month (gross)
- Year-end bonus, Performance review from once/year
- Paid Social Insurance based on full salary
- 12 days annual leaves per year + Seniority leaves
- Annual health check
Working locations
- Aeon Mall Long Bien: 27 Co Linh, Long Bien, Ha Noi
- Aeon Mall Ha Dong: Hoang Van Thu, Duong Noi, Ha Noi
- Vincom Smart City: Tay Mo-Dai Mo, Nam Tu Liem, Ha Noi
- Hanoi Centre: 175 Nguyen Thai Hoc, O Cho Dua, Ha Noi
