Store Manager

3-5 Years

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Early Applicant

Job Description

1. Work Planning and Business Performance Monitoring (Weighting: 60%)

Develop and implement both overall and detailed plans for the counter sales consultant team to achieve revenue growth and increase market share.
Ensure effective merchandise planning, including forecasting, inbound/outbound stock, and inventory control.
Allocate sales targets to each staff member in a clear, reasonable, and persuasive manner.
Ensure the workplace is clean, well-organized, and professional at all times.

2. Operational Process Development and Staff Training (Weighting: 30%)

Develop operational procedures and provide clear work instructions to staff.
Propose appropriate business and customer service policies in line with each business phase.
Train and coach staff to improve negotiation skills, communication skills, and customer service quality.
Ensure customer service is delivered in a professional and highly effective manner.
Collect customer materials/payments under assigned responsibility.

3. Market Information Collection and Business Planning Advisory (Weighting: 10%)

Maintain frequent interaction with customers (product introductions, program promotions, design consultations, etc.) to achieve assigned targets.
Collect market intelligence, including product designs and competitors activities.
Advise the Store Manager on customer center business operations to achieve optimal business performance.

BENEFITS