About The Job
Louis Vuitton. An icon. A legacy. A world of unparalleled craftsmanship and innovation.
Job responsibilities
Stock Management
- Maintain the stock inventory in a perfect condition ensuring an efficient and logical organization of all stock rooms (product and packaging)
- Manage the delivery operations, preparing and replenishing stock quickly and accurately
- Ensure the right products are available on the sales floor to improve store efficiency and maximize Client experience
- Improve product availability, interacting with Supply Chain and managing My Product Request (MPR) to answer Client needs Administration
- Manage vendor contracts
- Monitor store maintenance
- Liaise with HR Administration and payroll on time sheets and other needed information
- Support the Store Management in creating the staff planning (workforce management) taking in consideration anticipated traffic flow commercial elements and staff availability
- Manage stationery, uniforms, kitchen supplies etc.
- Handle cash management and expenses reimbursement
- Follow Internal Audit guidelines After Sales Services
- Approach After Sales Services as a Client relationship opportunity and provide the best Client experience
- Handle Client repair requests, manage the repair process and Client follow-up
- Manage and ensure quality issues are properly dealt with General duties
- Follow the company's policies and procedures
- Be fully integrated to the store team (participate in the morning briefing) and contribute to achieving the overall objectives of the store
- According to store: support the Client Advisors in optimizing match to traffic and better adapt operations to Clients needs
- Develop the highest Brand and product knowledge Respect Louis Vuitton Brand standards in terms of grooming and behavior
Profile
This is an opportunity for those who thrive in a fast-paced environment, who passion to develop their career in a luxury retail environment. The ideal candidate will have:
- Previous retail experience, preferably gained within a high-end or luxury market. We will also consider those with a strong background in a customer-centric environment.
- A willingness to learn and continuously improve personal and team performance.
- Forward-thinking individuals who are eager to use their creativity and skills to drive the continued success and strong heritage of the brand.
- Strong interpersonal and communication skills, with the ability to engage and influence clients effectively.
Additional information
- Curiosity, Empathy, Agility, Commercial Mindset
- Passion for the Brand
- Professional Attitude
- Organized & Attention to Detail
- Sense of Service
- Responsibility & Ownership
Reference LVM30903
