The position holder will support the implementation of the company's after-sales service under guidance, assisting in service activities and acting as a trainee service representative to help ensure that safety requirements and proper product operation standards are met while developing technical competence.
1. Onsite Installation & Service Support
- Supports the Service Engineer in installation, commissioning, and testing of equipment at customer sites under supervision.
- Performs basic installation tasks and functional checks in accordance with defined procedures and checklists.
- Assists in preparing equipment and documentation for handover activities.
- Follows all applicable safety requirements, work instructions, and quality standards.
2. Maintenance, Troubleshooting & Service Execution
- Assists in preventive maintenance (PM) and basic troubleshooting activities under guidance.
- Prepares and maintains tools, test equipment, and materials required for service activities.
- Records service activities and basic equipment information accurately in relevant systems.
- Escalates technical issues and customer feedback to the responsible Service Engineer.
3. Administrative & Learning Support
- Supports preparation of basic service reports and documentation in line with company requirements.
- Assists in demonstration and evaluation setup when required.
- Maintains timely reporting of assigned activities.
- Actively participates in training and on-the-job learning to develop technical knowledge and competencies.
- Job Requirements
Education
- Bachelor's Degree in Biomedical Engineering, Medical Equipment, Electrical, Electronics, or a related technical discipline.
- Fresh graduate or with up to 1 year of relevant experience.
- Basic knowledge of medical devices or technical systems is considered an advantage.
Experience
- Fresh graduate or initial exposure through internships or entry-level roles in a technical or service environment.
- Exposure to a multinational working environment is an advantage.
- Basic communication skills with the ability to present information clearly.
Skills & Competencies
- Basic analytical and problem-solving skills.
- Willingness to learn and develop technical competencies.
- Ability to work collaboratively and follow guidance from senior staff.
- Willingness to travel as required.
Ability to read and understand technical manuals and documentation.
- WHAT IS WAITING FOR YOU
- Formal training roadmap with opportunities to participate in real projects
- Diversity in multinational working environment
- European professional working style
- Competitive salary, attractive health care package
- Business and Technical service activities in the healthcare industry - one of the sustainable development and very 'hot industry.
