About Us: A global manufacturing company specializing in apparel branding, labeling, RFID, and supply chain solutions for international fashion and retail brands.
Title: Service Support Associate
Location: Long Hau Industrial Park, Can Giuoc, Long An (have shuttle bus from HCMC)
Working Time: Mon – Fri (8h00 – 16h15)
1. Job Description:
Support CS on customer service activities.
Support ensuring the customer enquiries and requests are addressed in a timely manner.
Support handling customer complaints according to the Company procedures and service standards.
Support coordinating with internal teams and suppliers to ensure the product quality and customers requirements are met.
Assist other team members, provide support and report to Supervisor/ Team Leader
2. Requirements:
College or equivalent required.
Experience in Customer Service or related experience a plus
Good written, verbal and telephone communication skills.
Good data entry and organizational skills. Detail oriented and good follow-up skills
Ability to effectively manage many priorities and issues.
Understanding of applicable computer systems, such as Microsoft Office, Lotus Notes, and function specific software.
3. Salary and Benefits:
Gross salary: 7,000,000 VND/Month
Breakfast Allowance: 300,000 VND/Month
Full SHUI
Sign contract with Talentnet (6 months), have opportunity to convert or extend contract
