Specialist, Process Engineer

About Pandora

Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.

About Pandora Production Vietnam

Pandora's new jewellery crafting facility is located in the Vietnam–Singapore Industrial Park III (VSIP III), about 40 km north of Ho Chi Minh City. When fully scaled, the state-of-the-art facility will produce up to 60 million jewellery pieces annually and employ around 7,000 craftspeople. It is powered entirely by renewable energy and built to LEED Gold certification standards.

Key accountabilities

1.Process Optimization & Continuous Improvement

- Analyze existing manufacturing processes to identify opportunities for optimization, cost reduction, and efficiency improvement.

- Develop and implement robust, long-term process solutions that ensure safe and efficient manufacturing systems.

- Drive continuous improvement initiatives to enhance productivity, reduce lead time, minimize waste, and improve overall operational performance.

2.Risk Assessment & Mitigation

- Lead and collaborate with cross-functional teams to implement FMEA for systematic risk identification and prioritization.

- Evaluate production processes to identify potential failure modes and implement preventive actions to mitigate risks.

3.Quality Assurance & Problem Solving

- Ensure manufacturing processes consistently meet product specifications and the highest quality standards.

- Identify, investigate, and resolve process-related issues, including RCI/RMA cases.

- Conduct root cause analysis and implement effective corrective and preventive actions (CAPA).

- Perform data analysis and process capability studies, and drive initiatives to improve process performance.

4.Innovation & Technology Integration

- Stay up to date with emerging technologies and industry best practices in process engineering.

- Evaluate and integrate innovative technologies (e.g., automation, advanced tools) to enhance efficiency, precision, and scalability.

- Ensure all new technologies comply with quality and operational standards before implementation.

5.Material & Process Validation

- Collaborate with material specialists to evaluate, select, and test materials used in production to ensure compliance with quality and safety standards.

- Work with vendors and internal stakeholders to identify cost-effective solutions for new or alternative materials and equipment without compromising quality.

6.Cross-functional Collaboration

Work closely with I&PD, Production, Pre-production, Maintenance, Quality surveillance & improvement, and Manufacturing Quality Control teams to ensure alignment and seamless execution across processes.

7.Documentation & Standardization

Develop and maintain comprehensive documentation of processes, procedures, and improvements to support standardization and compliance.

8.Safety & Environmental Compliance

- Ensure all processes comply with safety regulations and environmental standards.

- Contribute to initiatives that minimize environmental impact and promote sustainable manufacturing practices.

9.Training & Development

- Provide guidance and training to production teams on new processes, equipment, and technologies.

- Continuously enhance personal technical expertise and stay updated with industry advancements.

Requirement

- Minimum 5 years of experience in manufacturing, production, or process engineering roles.

- Strong analytical and problem-solving skills with solid knowledge of process and change management.

- Experience in continuous improvement methodologies (Lean, Six Sigma; certification is preferred).

- Proven ability to apply statistical and analytical tools to solve complex manufacturing problems.

- Proficient in Microsoft Office, Minitab, and Power BI.

- Good command of both written and spoken English.

- Strong organizational and time management skills.

- Ability to work collaboratively and lead cross-functional initiatives.

- Ability to prioritize effectively and manage multiple tasks in a fast-paced environment.