Solutions Architect

This is a senior lead role covering three areas: system architecture, client-facing technical engagement, and team leadership — not a pure engineering position. You will design scalable AI-driven platforms for insurance and healthcare clients, represent the technical team in meetings with insurers, banks, and hospitals, and manage the delivery capacity of a development team. Internal domain specialists handle insurance terminology in client engagements; your job is to understand how our products work well enough to design solutions for the clients.

Architecture & Technical Standards

- Own end-to-end system architecture for scalable, AI-enabled backend platforms — from microservices design to cloud deployment on GCP

- Design and maintain robust backend APIs using TypeScript, and the NestJS framework

- Architect integrations of LLMs, OCR, and AI workflow orchestration into core product modules

- Produce and maintain C4 diagrams, system/logical diagrams, and technical documentation for internal and client-facing use

- Drive technical standards, code quality, and development best practices across the engineering team

Client Engagement

- Represent the technical team in solution discussions with insurance companies, banks, and healthcare institutions

- Communicate architectural decisions clearly to non-technical client stakeholders — design rationale, scalability approach, traffic handling, and cross-border data integration

- Collaborate with internal specialists (insurance) to address client requirements effectively during engagements

Team Leadership & Delivery

- Manage a team of junior and senior developers: define delivery timelines, allocate tasks, and drive project accountability

- Conduct code reviews to uphold clean code, security, and architectural standards

- Mentor and guide team members across seniority levels; build a knowledge-sharing culture

- Oversee system integration testing, performance testing, and UAT cycles

- Coordinate end-to-end project delivery across Product, DevOps, QA, and business stakeholders

- Bachelor's degree in Computer Science, IT, or a related field

- Minimum 10 years of experience in web application development and system integration

- Fluent English required (written and spoken)

- Hands-on backend expertise: Node.js, TypeScript, NestJS

- Experience in converting a business idea into a technical relationship

- Strong command of scalable system architecture, microservices, and RESTful API design

- Experience working within Insurance industry/ Insurance products

- Agile/SCRUM experience

- Google Cloud Platform (GCP) experience (our team is Google golden partner)

- Experience with MySQL or other relational databases

- Proven track record leading full-cycle tech projects and managing teams of junior and senior developers

- Ability to create and present C4 diagrams and system architecture documentation to both technical and non-technical audiences

- Strong interpersonal and communication skills — comfortable in management-level client discussions

- Experience integrating AI/LLM platforms (OpenAI, Google Gemini, Claude, or similar)

- AWS experience

- Docker, Kubernetes, and containerized deployment environments

- CI/CD pipelines, Git-based workflows, and DevOps practices

- Portfolio of previous architectural works (C4 diagrams, system/logical diagrams from past projects)

- Experience with international or cross-border data integration and system scalability planning

- Cantonese proficiency

- Experience in a product-based company serving B2B enterprise clients in insurance, banking, or healthcare

- Competitive salary and performance bonus

- Multicultural working environment

- Full social insurance as per Vietnamese regulations

- Monday–Friday, 08:00–17:00

• Interview with HR + COO (about business sense)-> Take-home test -> Interview with IT Director (technical questions + a small live coding quest) -> Discuss with CEO