Position Summary
We are seeking a Solution Architect with strong English communication and customer-facing capability to support large-scale infrastructure, cloud, monitoring, observability, and migration programs. This role connects customer requirements with practical technical solutions, prepares proposals and estimations, and provides architecture guidance to delivery teams throughout the project lifecycle.
Key Responsibilities
Customer & Stakeholder Engagement
- Act as a trusted technical advisor and main technical contact for customer and vendor teams.
- Lead technical workshops, solution discussions, architecture reviews, and design sessions.
- Communicate clearly with customer architects, engineering teams, project stakeholders, and management.
- Present solution approaches, migration strategies, technical recommendations, and implementation plans.
- Lead or chair technical meetings with customers and drive alignment across multiple teams.
Solution Design & Architecture
- Design scalable, secure, and operationally efficient solutions across systems, infrastructure, cloud, DevOps, monitoring, and observability domains.
- Define high-level architecture, implementation patterns, technical standards, and best practices.
- Assess current-state environments and propose target-state solutions for modernization or migration programs.
- Evaluate technical options and recommend suitable approaches based on customer requirements, constraints, and delivery risk.
Proposal, Estimation & Planning
- Prepare technical proposals, solution documents, architecture presentations, and implementation roadmaps.
- Perform effort estimation, solution sizing, staffing assumptions, and delivery planning for new tracks or workstreams.
- Participate in customer discussions to clarify scope, debate solution options, and support decision-making.
- Identify technical risks, dependencies, assumptions, and mitigation actions.
Technical Leadership & Hands-on Support
- Provide technical direction to Technical Leads and engineering teams during implementation and migration activities.
- Support data migration, platform onboarding, troubleshooting, log analysis, dashboard review, automation, and integration activities when required.
- Review technical designs, implementation approaches, scripts/configurations, and code related to monitoring or platform integration.
- Support complex issue resolution, architecture validation, and operational readiness reviews.
Required Experience
- 5–7 years of experience in IT infrastructure, systems, cloud, DevOps, monitoring, observability, or migration domains.
- Experience working in customer-facing, consulting, or solution-oriented roles.
- Experience preparing technical proposals, estimations, presentations, and solution documentation.
- Experience participating in infrastructure modernization, cloud migration, application migration, or transformation programs.
Core Skills
- Excellent English communication, both spoken and written.
- Strong customer communication, presentation, and stakeholder management skills.
- Strong understanding of systems, infrastructure, cloud platforms, DevOps, monitoring, observability, automation, and enterprise operations.
- Analytical mindset with ability to lead discussions, influence decisions, and drive technical alignment.
Preferred Qualifications: Experience in large-scale migration/transformation programs, enterprise monitoring platforms, multi-vendor/global delivery environments, or large enterprise domains such as logistics, transportation, retail, or manufacturing.
