Responsibilities
Team Introduction:
The Global E-commerce team focuses on content-driven commerce through livestreaming and short videos. We aim to create a fun, interactive shopping experience and make global trade efficient and accessible. Our mission is to deliver a personalized, flexible, and efficient user experience while providing stable, scenario-based services to help merchants sell quality products at affordable prices making a better life within reach.
As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.
Applications will be reviewed on a rolling basis - we encourage you to apply early.
Successful candidates must be able to commit to at least 3 months long internship period.
We are looking for a motivated and detail-oriented SMB Operations Project Intern to join our team. This role will support the growth of TikTok Shops Small and Medium Business (SMB) ecosystem by ensuring smooth daily operations, tracking business performance, and assisting project owners in executing strategic initiatives.
Responsibilities
- Merchant Ecosystem Management
- Assist in monitoring seller acquisition performance across multiple channels.
- Identify high-potential acquisition channels and support optimization efforts to increase efficiency.
- Track and update daily seller acquisition reports, ensuring data accuracy for internal review.
- Seller Growth & Incubation
- Assist in the incubation of sellers by providing timely operational support
- Help maintain the seller growth pipeline to ensure smooth execution of incubation programs
- Data/Performance Tracking
- Assist in tracking merchant supply data
- Identify off-track or abnormal trends in supply and escalate to project owners for corrective actions.
Qualifications
Minimum Qualifications
- Actively enrolled university students who can work full-time 5 days a week for a minimum of 6 months
- Analytical skills: Ability to work with data, generate insights, and present findings clearly
- Structured and logical thinking: Capable of breaking down complex problems into actionable steps.
- Communication & teamwork: Able to collaborate effectively with different teams.
Preferred Qualifications
- Graduating in 2026 or later, currently pursuing a Bachelors degree or higher
- Adaptability: Comfortable working in a dynamic, fast-changing environment, eager to learn and take on challenges.
- Attention to detail & multitasking: Able to manage multiple tasks in a fast-paced environment with accuracy.
By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.
If you have any questions, please reach out to us at [Confidential Information]
Job Information
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok&aposs global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok&aposs mission. Our innovative product is built to help people authentically express themselves, discover and connect and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We&aposre resilient and embrace challenges as they come. By constantly iterating and fostering an 'Always Day 1' mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
