Role Description
We are hiring a Senior SRE to join our big project. You will drive the shift from a reactive support model to a proactive, engineering-led approach, with clear ownership of platform reliability, observability, and continuous improvement.
This role will own platform reliability, observability, and CI/CD across five production environments while actively supporting a planned SaaS migration. You will work closely with development, QA, architecture, and business stakeholders to ensure platforms are secure, scalable, and well-governed, while also providing technical leadership and guidance to internal and offshore teams.
Key Responsibilities
- Own and continuously improve techs across development, deployment, and platform operations.
- Establish and maintain proactive monitoring and alerting to identify and resolve issues before they impact production.
- Manage and optimize platform infrastructure to ensure performance, scalability, and reliability.
- Define and implement Non-Functional Requirements (NFRs) across the platform, including performance. Build and maintain CI/CD pipelines to enable automated, consistent, and low-risk deployments.
- Lead incident management and post-incident reviews, ensuring root cause resolution and preventative actions.
- Provide proactive platform governance and technical guidance, including version management, EOL risk, and security considerations.
- Support and help shape the transition from Adobe Commerce PaaS to SaaS, aligning DevOps practices with the evolving platform model.
Skills and Knowledge Required
- 6+ years of hands-on SRE/DevOps experience, including at least 3 years in a senior capacity within cloud-based environments.
- Hands-on experience with Infrastructure-as-Code tools (e.g. Terraform, CloudFormation, or Pulumi).
- Strong experience with Adobe Commerce Cloud (PaaS), with exposure to Adobe Commerce SaaS highly desirable.
- Expertise in CI/CD tools and automation practices (e.g. BitBucket CI/CD).
- Strong experience with Git-based version control practices, including branching strategies, pull requests, code reviews, and release management workflows.
- Hands-on experience with monitoring and observability tools (e.g. New Relic).
- Strong knowledge of cloud platforms and infrastructure practices (e.g. AWS, Fastly, Azure).
- Practical experience using Docker for containerisation, local development environments, application deployment, and troubleshooting across cloud-based platforms.
- Experience in proactive platform management, including performance optimisation and incident prevention.
- Strong understanding of Non-Functional Requirements (NFRs) and platform reliability principles.
- Strong scripting skills in at least one language (e.g. Bash, Python, or Go) for automation and tooling.
- Excellent communication and problem-solving skills, with the ability to provide clear and actionable technical guidance.
- Adobe Commerce / AWS certifications a plus.
- Advanced English (Oral & written) - Work directly with the Australian Team
- This role is only available for Vietnamese candidates. Thanks
What we offer
- Great working environment, fast English, and a professional culture pace
- Attractive Salary and Benefits
- 13th salary + annual salary review + lunch allowance
- Fully paid for Social Insurance, PVI Insurance
- 1215 annual leaves, Yearly health check, Holidays as per law.
- Free in-house food and beverage.
- Team Building, Events, Party, Sport Clubs, etc.
- And many more aligned with AU head office.
- Monday - Friday (HYBRID - 3 days at office/ 2 days at home)
- Address: IPC Tower, 1489 Nguyen Van Linh, Tan Phong, District 7, HCM (New Tan Hung)
Interview Process: 2 online rounds (MS Teams)
