Job Summary
Join DXC Vietnam, a global leader in IT services and solutions, as a ServiceNow QA/Test Engineer. In this role, you will ensure the quality and reliability of ServiceNow implementations by developing and executing automated test cases, performing regression testing, and supporting major platform upgrades. This position is ideal for candidates with strong ServiceNow knowledge and a passion for automation and continuous improvement.
Job Responsibilities
- Test development work completed in a ServiceNow instance.
- Contribute to and develop test cases for the ServiceNow Automated Test Framework (ATF).
- Perform regression testing to support major upgrades and releases.
- Collaborate with developers and business analysts to ensure test coverage and quality standards.
- Document test results and provide feedback for defect resolution.
Job Requirements
- ServiceNow Certified System Administrator (preferred).
- Knowledge and/or micro-certification in at least one of the following: Customer Service Management (CSM), Playbooks, Flow Designer, Now Assist / AI, Platform Analytics, Predictive Intelligence, Service Portal, Catalog Items, Automated Test Framework (ATF)
- Strong understanding of ServiceNow platform capabilities and best practices.
- Experience with automated testing tools and frameworks.
- Excellent problem-solving and analytical skills.
- Strong communication skills in English
Nice to Have
- Experience with Agile methodologies.
- Familiarity with CI/CD pipelines and integration testing.
- ServiceNow Certified System Admins Certification
About DXC Technology
DXC Technology (NYSE: DXC) is a leading independent IT services company serving nearly 6,000 clients in 70 countries, delivering end-to-end, next-generation solutions through global expertise and strong partnerships.
DXC Vietnam, part of DXC Technology (Fortune 500), has nearly 30 years of presence with about 1,300 engineers, providing high‑quality, cost‑effective technology services to global and local clients.
Our expertise covers AI, RPA, ServiceNow, SAP, Mobility, and application development.
EMPLOYEE BENEFITS AND PERKS:
- Attractive and competitive salary package.
- Full salary-based contributions to Social Insurance, Health Insurance, and Unemployment Insurance in accordance with Social Security Law.
- 13th-month salary (guaranteed).
- Generous leave policy: 12 annual leave days, 6 personal leave days, 1 volunteer leave day, plus sick leave, maternity/paternity leave, and childcare leave.
- Premium Healthcare Insurance (1+1 for employees and dependents).
- Employee Assistance Program (EAP) with 1:1 confidential consultation to support physical and mental well-being.
- Opportunities to access the Well-being Hub with programs focused on health, mental wellness, and financial planning.
- Learning & development support, including access to training resources and voucher sponsorship for professional certification exams.
- Opportunities to work on global projects, collaborate with international teams, and potentially overseas assignments or relocation.
- Special allowances and gifts: English and Japanese language allowances, wedding gifts, newborn gifts, and more.
- Remote work support with a company-provided laptop.
- Annual team activities and company events.
- Collaborative and inclusive international working environment that fosters teamwork, knowledge sharing, and continuous growth.
