Who are we
Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1,000 clients across the globe, we have been rolling out solutions in major projects for over a decade – this is made possible by an international team of 7,600 people spread across 5 continents and more than 60 countries. Our solutions focus on four different Business Lines: Information System & Digital, Telecom, Life Sciences and Engineering. We're focused on building and nurturing a top talent community where all our team members can achieve their full potential. Amaris is your steppingstone to cross rivers of change, meet challenges and achieve all your projects with success.
At Amaris, we strive to provide our candidates with the best possible recruitment experience. We like to get to know our candidates, challenge them, and be able to give them proper feedback as quickly as possible. Here's what our recruitment process looks like:
Brief Call: Our process typically begins with a brief virtual/phone conversation to get to know you! The objective Learn about you, understand your motivations, and make sure we have the right job for you!
Interviews (the average number of interviews is 3 - the number may vary depending on the level of seniority required for the position). During the interviews, you will meet people from our team: your line manager of course, but also other people related to your future role. We will talk in depth about you, your experience, and skills, but also about the position and what will be expected of you. Of course, you will also get to know Amaris: our culture, our roots, our teams, and your career opportunities!
Case study: Depending on the position, we may ask you to take a test. This could be a role play, a technical assessment, a problem-solving scenario, etc.
As you know, every person is different and so is every role in a company. That is why we have to adapt accordingly, and the process may differ slightly at times. However, please know that we always put ourselves in the candidate's shoes to ensure they have the best possible experience.
We look forward to meeting you!
Job Description
ABOUT THE JOB
- Lead the design, development, and end-to-end delivery of configurations, customizations, and enhancements across the ServiceNow platform.
- Architect scalable and maintainable solutions aligned with platform governance, industry standards, and enterprise best practices.
- Oversee and guide development activities, ensuring high-quality code, optimized performance, and seamless integration across ServiceNow modules.
- Drive the implementation of new features and major enhancements, ensuring technical feasibility, solution consistency, and long-term maintainability.
- Partner with the Platform Owner/Administrator and cross-functional teams to troubleshoot complex platform issues, resolve defects, and optimize system reliability.
- Lead all phases of the SDLC—including requirement analysis, solution design, development, testing, code review, deployment, and post-release support.
- Maintain and enforce technical documentation standards: architecture diagrams, solution designs, configuration guides, and test plans.
- Play a key leadership role in Agile SAFe ceremonies (planning, grooming, reviews, retrospectives), guiding development priorities and sprint commitments.
- Use Azure DevOps (ADO) for backlog management, version control, code reviews, branching strategy, and release pipelines.
- Ensure platform compliance, security alignment, and governance across all releases while mentoring junior developers on best practices.
About You
- Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field.
- 7+ years of hands-on experience in ServiceNow development, with at least 2 years in a lead or senior technical role.
- Deep expertise in architecting and delivering ServiceNow solutions—scripting, UI Policies, Business Rules, Client Scripts, Flow Designer, and integrations.
- Strong hands-on knowledge of ITSM and CSM; experience with additional modules (ITOM, HRSD, SecOps, ITAM) is a strong advantage.
- Proven ability to lead technical discussions, translate business requirements into technical designs, and make architecture recommendations.
- Experienced in Agile SAFe, with the ability to guide sprint execution and ensure high-quality deliverables from the development team.
- Proficient with Azure DevOps for work item management, code repository oversight, branching/version control, and release management.
- Excellent analytical skills and a proactive approach to troubleshooting complex platform and integration issues.
- Strong communication and leadership skills, able to collaborate across functions and mentor junior developers.
- ServiceNow certifications such as CSA, CAD, CIS, or module-specific certifications are a strong plus.
WHY AMARIS
- Competitive salary and 13th-month salary
- 14+ annual leaves per year
- Premium healthcare insurance, starting from your probation period
- Project reviews and yearly performance appraisals
- Annual company trips
- Teambuilding activities: Team lunch/dinner, events, and celebrations, sports clubs (football, yoga, badminton, etc.)
- International team with flexible working time + hybrid working
- Tailor-made career path
- Technical workshops and training courses
- Mobility: Opportunities to be on-site abroad in our offices in over 60+ countries
Equal Opportunity
Amaris Consulting is proud to be an equal opportunity workplace. We are committed to promoting diversity within the workforce and creating an inclusive working environment. For this purpose, we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics.
