Join a Leading UK Healthcare and Claims Services Provider as a ServiceNow Developer and Drive a Major Platform Transformation
The Opportunity
Join a collaborative engineering team and play a key role in building and enhancing a business-critical ServiceNow platform. Working closely with experienced UK-based teams, you'll develop solutions across ITSM, CSM, portals, and integrations in an Agile environment.
This is a great opportunity to be part of a major platform transformation, helping migrate legacy systems to ServiceNow while also building new features and improving user experiences. With ServiceNow's fast development cycle, you'll see the impact of your work quickly and have plenty of opportunities to learn, grow, and make a real difference.
Why join us
- Proudly Great Place to Work® certified
- Celebrate globally: Company trips (2025: Hong Kong, 2024: Thailand), Culture Champs, Year-end parties, leadership awards & more
- Grow with stability: 100+ in our 10-Year Club by 2025
- Dynamic talent network: 2,000+ across APAC and beyond
- Competitive compensation with annual reviews
- Comprehensive medical care for you and your family
- Generous paid leave because work-life balance matters
- Level up with LinkedIn Learning and tailored training
- Flexible work setup
Staff Testimonial
Working for the best client and loving what you do makes everything enjoyable at work. - Senior Broker, ASW Philippines.
What You'll Do
- Develop, configure, and customize ServiceNow applications, including ITSM, CSM, and portals.
- Maintain and enhance existing solutions, delivering secure, scalable, and high-quality code.
- Participate in Agile ceremonies, including stand-ups, sprint planning, and refinement sessions.
- Build and support API integrations between ServiceNow and internal systems.
- Investigate and resolve production issues, including platform upgrades and release-related incidents.
- Manage deployments and releases, ensuring smooth delivery with minimal disruption.
- Collaborate with cross-functional teams on requirements, solution design, and code reviews.
- Support platform migration projects and implement new features and enhancements.
Key Criteria
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- 2+ years of hands-on experience developing and supporting ServiceNow, with strong knowledge of ITSM and CSM modules.
- Strong JavaScript and ServiceNow development skills, including workflows, business rules, and portal development.
- ServiceNow CSA Certification, or willingness to achieve it within 12 months.
- Strong English communication skills, with the ability to work effectively in an Agile, global team environment.
- Strong analytical and problem-solving skills, with a proactive and collaborative approach.
- Experience with API integrations, Azure DevOps, .NET, or SQL databases is a big plus.
Work setup:
- Ho Chi Minh City (Ree Tower, Xom Chieu Ward): Vietnam business hours (8 am – 5 pm) with a hybrid setup (1 day onsite, 4 days remote)
