ABOUT THE JOB
Join our team and start a new adventure in an international and dynamic environment, where you will be able to fulfil your career expectations in a fast-growing organization. As a Service Delivery Manager, you will be at the heart of our operations—driving project success, orchestrating talent, and enabling growth across multiple engineering programs. You will act as a bridge between clients, engineers, and business stakeholders, ensuring that the right expertise is deployed at the right time, while maintaining excellence in delivery, utilization, and team engagement.
Your missions
- Lead the end-to-end delivery of engineering and embedded systems projects (C++, firmware, electronics, system integration)
- Ensure performance across quality, cost, timelines, and client satisfaction
- Oversee project ramp-ups, onboarding, and delivery readiness
- Anticipate risks, monitor KPIs, and implement corrective actions proactively
- Manage resource allocation and capacity planning across projects
- Optimize utilization, skill matching, and workforce efficiency
- Partner with recruitment to anticipate hiring needs and secure the right talent pipeline
- Drive staffing decisions and internal mobility, aligning business priorities with individual development
- Act as a trusted advisor for clients on delivery and team-related topics
- Lead governance forums (steering committees, reviews, performance tracking)
- Identify opportunities to expand scope, optimize delivery models, and grow accounts
- Ensure proactive management of expectations, risks, and escalations
- Manage and mentor a pool of engineers and consultants
- Drive performance management, career development, and engagement
- Foster a culture of accountability, collaboration, and continuous improvement
- Act as a key connector between engineering, recruitment, and business teams
- Maintain strong understanding of embedded systems, C++, and engineering environments
- Translate client needs into clear delivery and staffing strategies
- Support team structuring, technical evaluations, and project setup
- Ensure alignment between project complexity and team capability
ABOUT YOU
- Master's or Bachelor's degree in engineering or related field
- Experience in service delivery, project management, or engineering management
- Track record in engineering/industrial/embedded systems projects (non-IT/ERP)
- Experience in consulting or engineering services environments
- Experience in resource management, staffing, or capacity planning
- Knowledge of C++, embedded systems, or hardware-software integration
- Understanding of engineering project lifecycles and delivery models
- Good English communication
- You demonstrate strong ownership mindset with ability to manage both delivery and people topics
- You demonstrate expertise in stakeholder management and cross-functional coordination
- You demonstrate a good understanding of utilization, margins, and operational performance
WHY AMARIS
- Competitive salary and 13th-month salary
- 14+ annual leaves per year
- Premium healthcare insurance, starting from your probation period
- Project reviews and yearly performance appraisals
- Annual company trips
- Teambuilding activities: Team lunch/dinner, events, and celebrations, sports clubs (football, yoga, badminton, etc.)
- International team with flexible working time
- Tailor-made career path
- Technical workshops and training courses
- Mobility: Opportunities to be on-site abroad in our offices in over 60+ countries
Equal Opportunity
Amaris Consulting is proud to be an equal opportunity workplace. We are committed to promoting diversity within the workforce and creating an inclusive working environment. For this purpose, we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics.
