Senior Workforce Planning

ABOUT ESOFT

Esoft is one of the world's leading real-estate tech companies, specializing in property presentations, image processing, 3D visualization, and online marketing of properties worldwide.

Our customers are real estate photography, media production, and real estate marketing companies in Europe, US, and Australia who rely on us for our fast service, our innovative solutions, and high and consistent quality.

The company was founded in 2000 in Denmark and our platform in Vietnam has been operating since 2007. We currently employ more than 800 people in our offices in Vietnam, Denmark, Sweden, and Norway.

To learn more about our company's business and culture, please visit: https://esoft.com/

At Esoft, we encourage all applicants from minorities, women, people with disabilities, and all other qualified applicants.

THE POSITION

The Senior Workforce Planning role is responsible for validating market demand signals, enabling integrated capacity planning, managing outsource pricing visibility, and providing actionable insights to support scalable workforce decisions.

This position ensures data-driven alignment between forecast, capacity configuration, cost structure, and operational readiness across core and extended workforce models.

RESPONSIBILITIES

1. Demand Validation & Forecast Governance

• Validate demand forecasts against historical trends, seasonality patterns, and commercial pipeline signals.
• Identify forecast gaps and risk exposure impacting workforce sizing.
• Provide structured recommendations to improve forecast accuracy and timing alignment.

2. Integrated Capacity Planning

• Develop integrated capacity models covering core workforce and extended resources.
• Simulate scale-up / scale-down scenarios based on seasonal demand.
• Support workforce configuration decisions (fixed vs. variable mix).
• Monitor capacity utilization and exposure levels.

3. Outsource Price Visibility & Cost Modeling

• Maintain visibility of outsource pricing structures across product/ component.
• Support cost comparison between internal and external capacity models.
• Identify cost-out opportunities through pricing optimization and mix adjustments.
• Provide trustable & single data source to C&B and commercial discussions when relevant.

4. Actionable Insights for Workforce Decisions

• Translate data into actionable recommendations for capacity allocation.
• Support leadership with dashboards and scenario-based analysis.
• Identify structural risks affecting scalability, quality, or engagement.
• Contribute to automation initiatives in workforce planning processes.

REQUIREMENT:

• Bachelor's degree in Business Analytics, Data Analytics, Finance, Economics, Operations Management, or related disciplines.
• Minimum 4–6 years of experience in business analytics, workforce planning, financial modeling, or operations analysis.
• Good English communication
• Strong understanding of workforce planning and seasonal business dynamics.
• Knowledge of forecasting principles and capacity modeling.
• Awareness of outsource pricing structures and cost optimization levers.
• Proficiency in data tools (e.g., Power BI, Excel advanced, SQL; Python is a plus).
• Strong commitment to flexible working hours, ensuring continuous support for the team including weekend and public holidays if any.

Working time: Monday- Friday

Location: Han Viet Tower, 348 Kim Nguu, Minh Khai, Hai Ba Trung, Hanoi

WHAT WE OFFER

We offer you an opportunity to continue building your career in an international and successful company with market-leading, innovative solutions. In every business unit and in every office around the world, Esoft has always been driven by a strong team spirit and an even stronger sense of pride. We strive to provide an interesting workplace, where people work and interact across cultures and time zones. We cherish creativity and innovation, and we invest in training and development of employees.

• Attractive salary
• 100% SHUI in probation, premium healthcare package for individuals and family
• 13 AL/year, 24 WFH/ year
• Meal Allowance, free parking fee
• Experience in increasingly challenging and engaging real-world projects.
• Experience in an international company with the culture that encourages and fosters creativity, innovation, respect and equality
• Opportunity to learn from experienced leaders and managers
• Attendance in meetings, events, networking opportunities and training courses

If you have any questions, feel free to contact us at [Confidential Information].