Key Responsibilities:
1. Acquire New Clients for Marketing Services
- Identify and target potential clients in need of live streaming and live commerce services.
- Develop and implement effective sales strategies to attract and secure new clients.
- Conduct market research to stay updated on industry trends and competitor activities.
- Create and deliver compelling presentations and proposals to prospective clients.
- Negotiate contracts and close deals to achieve sales targets.
2. Handle Existing Clients
- Build and maintain strong, long-lasting client relationships.
- Act as the main point of contact for client inquiries and concerns.
- Ensure client satisfaction by providing exceptional service and support.
- Monitor and analyze client performance metrics to identify opportunities for improvement.
- Develop and execute strategies to retain and upsell existing clients.
3. Manage Team
- Lead and motivate a team of sales and account management professionals.
- Set clear performance goals and provide regular feedback and coaching.
- Conduct training sessions to enhance team skills and knowledge.
- Monitor team performance and implement corrective actions when necessary.
- Foster a positive and collaborative team environment.
4. Perform Additional Tasks as Required by Management
- Collaborate with other departments to ensure seamless service delivery.
- Prepare and present regular reports on sales activities and client performance.
- Participate in industry events and networking opportunities to promote OnPoint's services.
- Stay informed about the latest developments in livestreaming and live commerce.
- Assist in the development and execution of marketing campaigns.
Competency requirements:
1. Stakeholder management: Identifying, engaging, and satisfying the needs and expectations of various stakeholders involved in a project or organization
2. Teamwork and Collaboration:
- Building partnerships and working collaboratively with others to meet shared objectives.
- Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
3. Develops Talent & Builds Effective Teams: The ability to inspire, guide, and influence individuals or teams towards the achievement of both their career goals and the organization's goals
4. Leading change: The ability to guide individuals, teams, and the organization as a whole through periods of transition, ensuring that the intended changes are successfully adopted, and the desired outcomes are achieved
5. Strategic mindset:
- Perform strategic thinking with advanced and long-term impact.
- Seeing ahead to future possibilities and translating them into breakthrough strategies.
6. Fluent in English and Vietnamese.
