Senior System Engineer

IIJ Global Solutions Vietnam is a subsidiary of IIJ Group, which has been leading as a pioneer in the field of enterprise networks, Infrastructure, and Cloud solutions around the globe since its establishment in 1992.

Established in 2016, with the mission of enhancing business productivity and flexibility to go one step further, we provide turn-key Cloud & Security solutions, and IT consulting & System integration service in Vietnam.

IIJ Managed Cloud: A managed service that monitors and operates AWS for the Vietnamese market, launched in 2024. This service is operated by IIJ (AWS Advanced Tier Partner) and Serverworks (AWS Premier Tier Service Partner), delivering a quality, fast, reliable product of Japanese standard from consulting, integration, deployment, and management to all businesses using AWS or starting an AWS journey.

Title: System Engineer (HIGIO Cloud & AWS)

Scope of work:

• Participating in on-call rotations to ensure 24/7 support for critical cloud services

• Keep monitoring & troubleshooting system including server hardware/ Storage/ VMware&aposs product.

• Perform maintenance hardware (HPE, DELL), software (OS, ESXi, vCenter, AVI ...)

• Providing technical support for AWS services includes troubleshooting issues, diagnosing problems and providing solutionscost efficiency for customers using various AWS services such as EC2, S3, IAM, RDS, ELB…

• Participate in the planning/ deployment of integration projects.

• Documenting and sharing knowledge: Documenting and sharing technical knowledge, solutions and best practices with the support team and customer community.

Skills and Experience:

• Strong experience with VMware&aposs products.

• MCSE or LPI certified Experience working with Linux/Windows

• AWS Solution Architect - Associate.

• Strong Analytical and problem-solving skills with high attention to detail.

• Logical thinking, discipline, careful, honest.

• Ability to research, learn to work effectively.

• Intermediate speaking, reading, and writing skills in English

Benefits:

• Dynamic and flexible environment with positive teammates.

• Competitive income with 13th-month salary & Performance bonus up to 1.2 months.

• Health insurance to protect your health, and annual health check.

• There are 1 PAs (Performance Appraisal) per year.

• Annual company trip, Team Building…

Working time: 9:00 – 17:30, Monday – Friday.

Working location: HCM