Main Duties:
We are looking for a driven, sharp, and execution-focused Senior Officer to be the analytical backbone of our Strategy & Planning function. You will own the numbers, track performance across every business unit, keep the planning engine running, and support the CEO's team withinsights that matter. This is not a passive reporting role — we expect you to challenge data, surface problems early, and push for answers.
Responsibilities:
Business Performance Management
- Own daily performance tracking across all 8 business units (BUs) — Transport, Food, Deli, BD, Marketing, DGs, and Lending — monitoring GMV, CM1, etc. and unit economics against plan.
- Proactively flag variances, investigate root causes, and prepare concise analysis with clear so-what, but actionable insights.
- Partner with BUs and Finance teams to ensure a single source of truth for all business metrics across functions.
Budgeting, Planning & KPI Management
- Drive the operational engine of the annual planning - consolidating inputs from all BUs, maintaining the Company Master Plan.
- Build scenario planning models and sensitivity analyses that help leadership quickly assess strategic trade-offs under different business conditions.
- Lead and perform Rolling Forecast on monthly basis.
- Co-design the company-wide KPI framework: define metrics, set targets with each function, and keep scorecards current and meaningful throughout the year.
PMO
- Serve as the project coordinator for strategic and cross-functional initiatives — maintaining a master tracker of all active projects, timelines, milestones, and owners.
- Hold functions accountable: chase updates, escalate blockers, and ensure nothing falls through the cracks between departments.
- Facilitate cross-functional working sessions, capture decisions and action items, and follow up until closure.
Requirements:
What You Must Have
- >5 years of hands-on experience in Business Performance, KPI and Business planning.
- Experience in financial modelling with P&L ownership exposure.
- Expert-level spreadsheet modelling (Excel / Google Sheets): financial models, scenario tables, dynamic dashboards — fast and accurate.
- Fundamental in SQL (Big Query), Power BI is required.
- Strong understanding of business performance metrics, unit economics, and KPI frameworks — ideally from an eCommerce, platform environment (Grab, Gojek, Shopee, or similar is a plus).
- Commercial acumen: you understand how a business makes money and can connect data to strategic implications, not just report numbers.
- High ownership mindset: you deliver on time, you follow through, and you do not wait to be told twice.
