Vital C is a Social Creative Agency, part of ChiCom Group. We don't chase the algorithm. We build brands people genuinely connect with — creative rooted in real cultural understanding, designed to grow sustainably over time.
As the creative arm within ChiCom Group's ecosystem, alongside Trust-Based PR and technical infrastructure, Vital C is where brand strategy and social execution come together to deliver lasting results.
We are looking for a proactive and creative Senior Social Executive/Social Supervisor to lead social campaigns that drive meaningful brand connections and business growth.
ROLES & RESPONSIBILITIES
1. Social Content Planning & Execution
- Develop and execute monthly social content plans across key platforms, primarily Facebook, LinkedIn, TikTok, and other relevant channels.
- Translate brand objectives, campaign briefs, and key business messages into engaging and platform-appropriate social content.
- Develop content pillars and content angles tailored to different audience segments, including consumers, SMEs, businesses, brands, and relevant target audiences.
- Write and adapt social content across formats, including social posts, short-form video scripts, captions, carousels, infographics, and campaign assets.
- Ensure all content is accurate, consistent with brand guidelines, and aligned with communication objectives.
2. Content Research & Creative Development
- Conduct research on industry trends, digital platforms, social media, consumer behavior, and relevant business topics to identify content opportunities.
- Monitor social conversations, audience interests, competitor activities, and platform trends to generate relevant and timely content ideas.
- Contribute creative concepts and storytelling approaches for always-on content and integrated campaigns.
- Proactively explore new content formats, trends, and AI-supported tools to improve content quality, creativity, and efficiency.
3. Social Community & Audience Engagement
- Monitor audience comments, questions, and conversations across social platforms.
- Coordinate with relevant internal teams and client stakeholders to ensure timely and accurate responses to audience inquiries.
- Identify recurring audience questions, concerns, and interests to generate content insights and future content topics.
- Support community engagement activities, social seeding, and outreach initiatives when required.
4. Campaign & Project Coordination
- Coordinate with Account, Creative, Design, Media, KOL/KOC, and external partners to ensure smooth content development and delivery.
- Manage content timelines, review cycles, publishing schedules, and day-to-day follow-ups.
- Support the execution of social campaigns, online events, webinars, and other communication activities.
- Ensure deliverables are completed on time and meet agreed quality standards.
5. Social Performance & Reporting
- Monitor key social metrics such as reach, engagement, video views, traffic, follower growth, and content performance.
- Analyze content performance and provide actionable recommendations to optimize content topics, formats, messaging, and publishing approaches.
- Support monthly and quarterly social reporting and contribute insights for future content planning.
Promotion path: Social Supervisor
KEY EXPECTATIONS
- Strong social content writing and storytelling skills.
- Ability to understand B2B and business-oriented audiences and translate complex topics into accessible, engaging social content.
- Strong research, trend-spotting and content ideation capabilities.
- Good understanding of social platforms and content performance metrics.
- Proactive coordination and communication with internal teams and external stakeholders.
- Ability to manage multiple content streams and deadlines in a fast-paced agency environment.
REQUIREMENTS
- Bachelor's degree in Marketing, Communications, or a related field.
- >=3 years of experience in Social
- Preferably in an agency setting, with additional expertise in digital marketing, B2B/eCommerce/Corporate is a plus.
- Good data analysis skills.
- Good strategic thinking with an understanding of brand and campaign objectives.
- Strong communication and collaboration skills.
- Proactive, adaptable, and solution-oriented mindset.
- Open to learning new trends, formats, and AI-supported tools.
BENEFIT
- A dynamic and rewarding career within a young, energetic, and creative Marketing Communications agency.
- A collaborative work environment with a strong sense of team spirit and shared purpose.
- Opportunities to work on exciting, high-impact projects that make a meaningful difference.
- Performance appraisals and promotion every year
- Birthday & Special occasion, Maternity benefits.
- Tea-break & Workplace Hygiene
- Participation in Social, Health, and Unemployment Insurance as required by law
- Business travel, transportation, and phone expenses supported in accordance with the Company's policy
