YOUR JOB RESPONSIBILITIES
- Work in fortnightly iteration-based software development environment and required to attend Daily stand-ups, retros, planning, showcases and other Scrum activities;
- Provide support of micro-services during business hours and in a rotating support roster for 24x7 on-call;
- Work on Change Requests, Incidents, Defects and Problem Records;
- Maintain software and infrastructure currency;
- Troubleshoot, debug and upgrade existing systems;
- Participate in Service Governance and Compliance activities;
- Complete mandatory trainings and keep your skills up to date based on project requirements and personal development;
- Produce specifications and determine operational feasibility;
- Apply pro-actively & perform hands-on design and implementation of best practice CI/CD;
- Coaching & mentoring of other Service Team members;
YOUR SKILLS AND EXPERIENCE
- Minimum 5+ years extensive experience of SRE or Production/Application Support across all Phases of the software lifecycle;
- Strong English communication (oral and written)
- Familiarity with ITIL processes and on-call operations, troubleshooting on production environment
- Experienced in public cloud technologies; (AWS, Azure, GCP,...)
- Have an in-depth understanding of microservice architecture, API management, and distributed systems concepts;
- Hands-on Kubernetes experience and strong knowledge of core AWS services (EC2, ECS, EKS, S3, DynamoDB, Lambda, CloudWatch, SQS, SNS) are essential.
- Skills on AppDynamics, Splunk & OpenSearch or any kind of monitoring & observability tools;
- Experienced and highly capable in continually developing and balancing technical and soft skills with an understanding that making great software requires both problem identification and prevention;
- Strong problem solving skills and stakeholder management
THE BENEFITS AND PERKS
We appreciate and reward our colleagues who do great work every day – from excelling for our customers, to taking ownership of an issue to get it resolved. Here's how we support our people with a range of exclusive benefits.
1. Generous compensation and benefit package
- Attractive salary
- 20-day paid annual leave and 7-day paid sick leave
- 13th month salary and Annual Performance Bonus
- Premium healthcare for yourself and family members
- Monthly allowance for team activities
- Premium welcome kit and occasional gifts of appreciation
- Extra benefits on your work anniversary
2. Exciting career and development opportunities
- Large scale products with modern technologies in banking domain
- Clear roadmap for career advancement in both technical and leadership pathways
- Access to digital learning platform such as Udemy
- Consistent and high-quality leadership training through the Distinctive Leadership program (DLP)
- Specialist capabilities and accreditations in key skill areas such as Cloud Engineering, Digital, Data, Security and SREs (Site reliability engineers)
- Sponsored English course with native teachers
- Opportunity for training in Australia
3. Professional and engaging working environment
- Hybrid working model and excellent work-life balance
- State-of-the-art & modern Agile office
- Food and beverages in the office pantry
- Employee Assistance Program to improve your physical and mental health
- Annual team activities and company events
- A solid and talented team behind you – great people who love what they do
