We're looking for a hands-on, forwardthinking Senior Site Reliability Engineer to elevate the reliability, automation, and scalability of one of our most strategically important domains.
You'll combine strong engineering capability with servant leadership to guide the team, automate production processes, improve resilience, and drive operational excellence. You'll enjoy solving complex operational challenges with code and mentoring others on engineering best practice in a highstakes production environment.
What you'll do
Reliability & Resilience Engineering
- Design and automate production operational processes, including deployments, monitoring, alerting, and selfservice capabilities.
- Relentlessly optimise best practice, balancing between ITIL process rigour and lean principles.
- Improve system resilience, incident recovery, observability, and performance.
- Deliver resilience and recovery testing, including chaos engineering and performance scenarios.
- Balance development speed with reliability targets through well-defined SLOs and engineering standards.
Operational Excellence & Observability
- Analyse metrics across OS, platform, and application layers to support tuning, fault diagnosis, audits, and capacity planning.
- Oversee the SDLC for reliability-focused features, including code reviews, white-box testing, and maintaining test frameworks.
Change & Incident Management
- Participate in automated change delivery, including resilience testing, verification, change control, and user communication.
- Ensure operational readiness as workload and use cases scale, optimising both human and technical resources.
Leadership & Production Ownership
- Act as Product Owner delegate and champion for production resilience and scale.
- Provide datadriven assessments and readiness reports to support programlevel go/nogo decisions for major releases, migrations, and customer cutovers.
- Provide technical leadership and mentorship to engineers earlier in their career journey.
- Facilitate blameless postmortems and drive engineeringfirst problem resolution.
What you'll bring
Essential
- Strong software engineering background (Java, DevOps, platform engineering, or automation).
- Proficiency with build and automation tools such as Gradle, Jenkins, Ant, Python/Jython, Artifactory, Terraform, SonarQube.
- Knowledge of event-driven architectures with experience in Apache Kafka or IBM MQ.
- Strong Linux (*nix) and cloud hosting skills (AWS preferred).
- Excellent communication skills, with an ability to collaborate across engineering and business stakeholders.
Specialist Skills (Highly Desirable)
- Performance Testing: Ability to measure and validate response time, throughput, and reliability under expected concurrency levels.
- Resilience Engineering: Assess whether current patterns withstand unexpected scenarios and ensure services recover automatically.
- Stress Testing: Identify breaking points and understand system behaviour during and after failure conditions.
- Reliability Engineering: Validate that critical operations (e.g., key rotations, scaling events) occur with zero customer impact and maintain stability under load.
- Observability: Skill in proving production reliability, resilience, and performance using metrics, logs, traces, dashboards, and SLOs.
Why join us
- Work on systems central to Australia's financial ecosystem.
- Influence engineering strategy and reliability practices.
- High-impact technical leadership role with strong career growth.
- Culture built around collaboration, learning, and blameless practice.
A DIVERSE AND INCLUSIVE WORKPLACE WORKS BETTER FOR EVERYONE
We know that our people make us who we are. That's why we have built a culture of respect where everyone feels valued and appreciated for being their true authentic selves at NAB. With our focus on inclusion and diversity, and in partnership with our Employee Resource Groups, NAB is a place where First Nations colleagues, colleagues of all genders, sexualities and ages, carers and colleagues with disability, and colleagues from all cultures, races and religions have the opportunity to thrive, connect and grow.
We are intent on providing an environment where you can work your way. Ask about our many flexible work options and please let us know if we can provide any adjustments throughout the recruitment process.
