EPAM Vietnam is hiring a Senior Site Reliability Engineer to support and stabilize a complex, business-critical environment. This is a hands-on, high-ownership role responsible for production incidents, releases, monitoring, alerting and operational excellence.
You will work across Linux, Windows, SQL Server, CI/CD, Kubernetes and Azure while supporting both modern cloud workloads and legacy business-critical systems.
Responsibilities
- Own production incidents end-to-end, from triage to fix and follow-up
- Troubleshoot Linux & Windows systems, services and databases
- Operate and improve monitoring and alerting tools
- Support batch workflows and schedulers
- Work across production and disaster recovery environments
- Improve runbooks, alert quality and operational processes
Requirements
- Strong experience in production operations, SRE or infrastructure support
- Proven expertise in troubleshooting Linux and Windows production systems and operational knowledge of Microsoft SQL Server diagnostics
- Experience with CI/CD pipelines and deployments (e.g., Octopus Deploy, TeamCity and Git/Bitbucket)
- Proficiency in monitoring and alerting tools (e.g., Prometheus and Grafana)
- Familiarity with batch scheduling tools (e.g., Control-M and TeamCity) and messaging systems (e.g., RabbitMQ)
- Working knowledge of Kubernetes and Azure cloud environments
- Clear communication for incident management and stakeholder interaction
- Strong sense of ownership, sound judgment in escalation and a proactive approach to production reliability
We offer
- By choosing EPAM Vietnam, you're getting a job at a Vietnam Best Workplace™ certified company (2022-23 and 2023-24)
- You'll work with the latest and most advanced technologies on exciting global projects with a supportive multicultural team where your voice matters
- We prioritize a healthy work-life balance with a flexible hybrid working model and generous annual leave of up to 19 days
- We offer a transparent career path and an individual roadmap to engineer your future & accelerate your journey
- At EPAM, you can find vast opportunities for self-development: access to over 25,000 online courses and libraries from industry leaders, English classes, mentoring programs, partial grants of certification, and experience exchange with colleagues around the world. You will learn, contribute, and grow with us
Life at EPAM
EPAM Systems, Inc. (EPAM) is a leading digital transformation services and product engineering company. Since 1993, we have used our software engineering expertise to become a leading global provider of digital engineering, cloud and AI-enabled transformation services, and a leading business and experience consulting partner for global enterprises and ambitious startups. We address our clients transformation challenges by fusing EPAM Continuum's integrated strategy, experience and technology consulting with our 30+ years of engineering execution to speed our clients time to market and drive greater value from their innovations and digital investments.
- Established in 2019, EPAM Vietnam has been constantly expanding our team and capabilities with two offices in Ho Chi Minh City and Hanoi. We offer a multicultural environment where our tech talents can proactively develop world-class solutions directly with international clients. At EPAM Vietnam, we adopt a global growth strategy, thinking and acting like start-ups, working in multi-disciplinary teams, and delivering results. You'll find interesting challenges typically dealt with at a start-up, yet you'll be in a highly professional corporate setting.
- Learn more at www.epam.com and follow us on facebook.
How we hire
Here, we summarize the typical journey to finding a job within EPAM:
- Step 1: General interview with our talent attraction specialist
- Step 2: Technical interview with our technology experts*
- Step 3: Manager interview with a hiring manager
- Step 4: Client interview**
- And you are ready to join the team!
- Not sure if you meet all the requirements No problem. Let's talk anyway and find out more!
- It takes 1 min of application to start the journey with us. Apply now!
*Certain positions may necessitate entry tests tailored to specific client and project requirements.
**A project-specific interview may precede the client interview to assess project fit.
