Senior Service Engineer (Korean Speaking)

LOCATION:Plot J1-J2 Thang Long Industrial Park, Dong Anh Dist., Hanoi

Responsibilities

- Together with Customer Service team perform customer support before and after sale about all Panasonic represented machines: Installation, maintenance, troubleshooting issue, conduct training, overhaul, ...).

- Windows person, roller visit Korean customers to build up relationship, follow up and troubleshoot issue / customer requirements.

- Propose solution items, software or service package to enhance customers satisfaction.

- Report directly to SMT Service Manager and higher level.

Requirements:

- Bachelors Degree in Electrical/Mechanical or Mechatronic Engineering or related equivalent.

- Experience of technical field about maintenance and repairing Panasonic SMT equipment.

- Strong mechanical, electrical, electronic skills.

- Able to work independently and work under high pressure.

- Service mind characteristic.

- Effective communication / reporting / training skill is must.

- Korean language skill is a must

- Computer proficiency including software relevant applications.