Your day at NTT DATA
As a Senior Strategic Account Manager / Senior Sales Leader, you will be responsible for developing and expanding long-term relationships with strategic enterprise accounts, primarily within Manufacturing, Retail, and BFSI industries.
This role requires strong executive-level engagement, deep understanding of business and technology solutions, and the ability to translate customer challenges into compelling digital and ERP-driven value propositions. You will work closely with internal pre-sales, delivery, regional, and global teams to drive revenue growth, pipeline development, and customer satisfaction.
Key Responsibilities
Strategic Account & Revenue Growth
- Own and grow assigned strategic accounts, meeting or exceeding revenue and margin targets
- Build and execute account strategies to expand wallet share across NTT DATA's solution portfolio
- Develop and manage a strong sales pipeline using structured sales methodologies and CRM tools (Salesforce)
- Minimize client churn while maximizing customer retention and long-term value
Executive Engagement & Value Selling
- Engage with CxO and senior decision-makers at customer organizations
- Understand customers business objectives and challenges, converting them into actionable digital, IT, and ERP solutions
- Present clear and compelling value propositions and business cases, including joint proposals with technology partners
Solution & Partner Collaboration
- Work closely with Pre-Sales, Delivery, Regional, and Global teams to ensure end-to-end solution alignment
- Collaborate with technology partners (e.g., ERP vendors such as SAP, D365, Odoo, FAST, Bravo, etc.) to build joint opportunities
- Foster a strong internal one-team culture to deliver consistent and high-quality customer outcomes
Market & Industry Leadership
- Monitor industry trends, technologies, and competitive landscape
- Conduct market and customer research to identify opportunities and risks
- Represent NTT DATA at industry events, conferences, CxO roundtables, and customer seminars
Sales Leadership
- Lead and guide sales activities, including hunting new clients when required
- Coach and support sales team members to achieve KPIs and short- to mid-term goals
- Influence stakeholders without direct authority and drive alignment around shared objectives
Qualifications and Experience
- Strong sales and business acumen with proven success in enterprise IT or consulting sales
- 10+ years in the same position and extensive experience managing strategic accounts and complex B2B sales cycles
- Background in Manufacturing, BFSI, Retail, or CPG industries
- Experience engaging with customers Line of Business or IT organizations at a senior level
- Solid knowledge and sales experience in ERP solutions (SAP, D365, Odoo, FAST, Bravo, or similar)
- Proven experience leading sales teams and driving KPI achievement
- Strong ability to work independently while collaborating across global, cross-functional teams
- Proficiency with CRM systems (Salesforce or equivalent)
- Bachelor's degree in Business, Sales, Technology, or a related field
Benefits:
- Competitive salary based on agreement.
- Full social insurance coverage based on salary.
- Probation with 100% salary.
- Attractive commission scheme and regular salary reviews.
- Training sponsorship for professional courses and certification exams.
- Comprehensive healthcare coverage for staff and their families.
- Regular health check-ups.
- 15 days of paid annual leave, plus 1 additional day for every 3 years of service, up to 20 days.
Work Schedule:
- Hybrid working mode.
- Monday to Friday, 08:00 – 12:00 and 13:00 – 17:00.
- Flexible start hours between 7:45 AM and 9:00 AM with manager approval.
Work Locations:
Hanoi Office: Room 202, 2nd Floor, HITC Building, 239 Xuan Thuy street, Dich Vong Hau ward, Cau Giay District, Hanoi.
Ho Chi Minh Office: Floor 8, Sai Gon Trade Center Building, 37 Ton Duc Thang, Ben Nghe, District 1, Hồ Chí Minh City.
Apply via email: [Confidential Information] or ping me on Zalo: 0778074109 for more details!
