Senior Product Growth Specialist

home credit vietnam

Ho Chi Minh, Vietnam

2-4 Years

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Posted 21 hours ago
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Job Description

In accordance with the applicable laws and regulations on personal data protection, including the Law on Personal Data Protection and its implementing regulations, Home Credit Vietnam Finance Company Limited (Home Credit) collects and processes candidates personal data for recruitment purposes and other related purposes in accordance with the Agreement, Notice and Acceptance for Personal Data Processing.

By submitting your application to Home Credit through Linkedin, you acknowledge that you have read, understood and agreed to the contents of the Agreement, Notice and Acceptance for Personal Data Processing available at the following link: https://career.homecredit.vn/en/article/agreement-notice-acceptance-for-personal-data-processing/, and consent to Home Credit collecting and processing your personal data in accordance with applicable laws and regulations

JOB DESCRIPTION

This position will drive customer engagement initiatives across Credit Card and BNPL portfolios, using data insights to enhance customer activity, stimulate product usage, and optimize engagement campaigns.

Deploy and monitor mass engagement campaigns to drive customer spend across revolving products (Card and HPL).
Deploy and monitor targeted campaigns and lifecycle communication triggers for HPL portfolio to increase monthly usage and active customer rates.
Implement initiatives to ensure balance growth and maximize revenue generation from revolving products.
Support in monitoring portfolio P&L performance: revenue, cost, and profit tracking.
Assist in evaluating the business effectiveness and financial impact of proposed engagement initiatives.
Other initiatives and projects as assigned by the Line Manager.

JOB REQUIREMENTS

Education: Bachelor's degree in Business Administration, Finance, Banking, or a related field.
Experience: At least 2-3 years of experience in consumer finance, banking, or credit card portfolio management, with a focus on customer engagement, retention, and loyalty programs.
Strong data analysis and campaign optimization skills to drive data-driven decisions.
Experience working with revolving credit products (Credit Cards, BNPL, or Personal Loans) is a plus.
Excellent communication, negotiation, and presentation skills to collaborate with internal teams and external partners.
Advanced skills in data analytics: SQL, Excel, Power BI, or similar reporting tools.
Language: Fluent in English (both spoken and written).

COMPENSATIONS & BENEFITS