Senior Presales Engineer

KEY RESPONSIBILITIES

Customer Consultation and Support:

· Advise customers on network device and Wi-Fi SMB solutions tailored to their requirements.

· Address customers technical inquiries, propose solutions, and technical recommendations.

· Assist customers in comprehending and resolving technical challenges related to TP-Link's SMB products.

Market Analysis:

· Monitor market trends within the realm of enterprise network and Wi-Fi equipment.

· Keep up-to-date with competitor products and perform comparative analyses with TP-Link's offerings.

Sales Department Support:

· Collaborate closely with the sales team to understand customer needs and propose suitable technical solutions.

· Participate in discussions and negotiations with clients to finalize contracts.

Training and Education:

· Develop product documentation to enhance the sales team's and customers understanding of products.

· Organize training sessions for the sales team regarding new products and solutions.

Technical Proficiency:

· Possess broad knowledge of network and Wi-Fi products and solutions.

· Capable of conducting tests and demonstrating solutions effectively to clients.

BASIC QUALIFICATIONS:

· Bachelors degree in Information Technology, Computer Science, or related field

· Minimum of 3 years of experience in a technical role, with a focus on security surveillance systems, wired and wireless networking.

· Solid understanding of surveillance and security technologies, as well as networking principles and solution.

· Proven track record of managing technical teams and projects.

· Excellent problem-solving skills and the ability to work under pressure.

· Strong communication

· Certification in network or security management (e.g., CCNA, CISSP) is a plus.

BENEFITS

· Salary range: Gross 25M-30M

· Competitive salary with quarterly and yearly bonuses

· Opportunity to earn recognition through our Best Staff of the Quarter award.

· PVI health insurance package and full social insurance

· Free in-house entertainment facilities and snack, coffee, tea

· Join in various team buildings, team dinners, birthdays, Xmas events.

· Lovely gifts/bonuses from company: Tet, public holidays, wedding, giving birth, womens day.