Senior Partnership Coordinator (Membership Retention & Delegate Performance)

POSITION INFORMATION

Position Title:Senior PartnershipCoordinator(Membership Retention&DelegatePerformance)

Department: Partnerships & Alliances MMA Vietnam

Reporting Line: Head of Partnership

Employment Type: Full-time

THE ROLE OVERVIEW

Protect and grow MMA Vietnam's membership value by owning member retention and account engagement, ensuring high-quality and relevant delegate participation across events, and supporting partnership revenue growth through upsell and sponsorship opportunities. This role plays a critical part in strengthening long-term memberrelationships and delivering measurable businessimpactsfor the MMA ecosystem.

KEY RESPONSIBILITIES

1. Membership Retention & AccountManagement

Own and manage relationships with assigned members to ensure strong engagement, satisfaction, and long-term renewal.

• Serve as the main point of contact for memberaccounts.
• Buildtrusted relationships with key stakeholders and decision-makers.
• Conduct regular check-ins to understand business needs and priorities.
• Ensure delivery of membership benefits and agreed value.
• Proactively address concerns, resolve issues, and reduce churn risks.
• Identifyopportunities forupsellor expanded collaboration within existing accounts.

2. Delegate & Event Enablement

• Ensure high-quality and relevant delegate participation across MMA events and programs.
• Source and invite suitable member and partner delegates aligned with eventobjectives.
• Qualify attendees based onrole, seniority, and relevance.
• Manage invitations, confirmations, and attendance tracking.
• Coordinate closely with marketing and operations teams for event execution.
• Support sponsor servicing and on-sitelogisticswhenrequired.

3. Partnership Support & Commercial Contribution

Support overall partnership growth and operational excellence across membership and sponsorship initiatives.

• Assistinidentifyingand approaching potential new members andpartners.
• Supportpreparation of proposals, presentations, and partnership materials.
• Contribute to sponsorship packaging and cross-sell opportunities.
• Maintain pipeline tracking, reporting, and CRM discipline.
• Collaborate cross-functionallywith marketing, events, and global teams.
• Providegeneral supportfor partnership projects and initiatives as assigned.

WHAT SUCCESS LOOKS LIKE

• Members feel well-supported, engaged, and consistently renew their partnership with MMA.
• Strong, trusted relationships are built with key stakeholders across assigned accounts.
• Events are attended by relevant, high-quality delegates that deliver value to sponsors and partners.
• Delegate coordination and event executionrunsmoothly with minimal supervision.
• Opportunities for upsell, cross-sell, and deeper collaboration are proactivelyidentified.
• CRM, reporting, and partnership operations are organized,accurate, and reliable.
• Able to independently manage accounts and day-to-day partnership activities in a lean team environment.

THE IDEAL PROFILE WE'RE LOOKING FOR

• A strong partnership mindset with a focus on long-term relationships rather than transactional sales.
• 35+ years of experience in B2B sales, partnerships, or account management roles.
• Experience working within marketing, media, tech, or event ecosystems is preferred.
• Proventrack recordin relationship management and contributing to revenue growth.
• Strong negotiation and consultative selling skills.
• Confident communicator, comfortable engaging seniorstakeholdersand decision-makers.
• Proactive, self-driven, and able to work independently in a lean, fast-paced environment.
• Organized and detail-oriented with strong execution discipline and follow-through.
• Fluent English with professional communication skills

WHAT WE OFFER

• Competitive monthly base salary.
• Phone and travel allowances in line with companypolicy.
• Direct exposure to senior marketing leaders and industry decision-makers
• Opportunities to build strong regional and global networks within the MMA ecosystem.
• Hands-on learning and growth in partnerships, events, and commercial strategy within a lean, high-impactteam.

HOW TO APPLY

• Please send your CV to:[Confidential Information]