Senior Officer, Executive Assistant

About FWD Group

FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 34 million customers across 10 markets, including BRI Life in Indonesia. FWD's customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.

For more information, please visit

FWD Vietnam was established in 2016 and is a member of FWD Group.For more information, please visit

The job holder provides high-level administrative support to assigned EXCO, managing schedules, correspondence, and various office tasks to ensure efficient operations.

THE JOB:

• Manage EXCO Schedules: Organize and maintain the EXCO's calendar, including scheduling appointments and meetings.
• Correspondence Management: Handle incoming and outgoing communications, including emails, phone calls, and written correspondence on behalf of the EXCO.
• Group office guest support: Arrange logistics and meetings for guests from Group Office who are within EXCO's functions.
• Travel Arrangements: Plan and coordinate travel itineraries, including booking flights, accommodations, and transportation.
• Record Keeping: Maintain organized records and files, ensuring easy access to important documents and information.
• Administrative Support: Assist with various administrative tasks, such as managing EXCO's office supplies, processing expenses.
• Other tasks assigned

THE PERSON:

• Bachelor's Degree
• Min 5 years of working experience, with at least 2 years in similar role

• Organizational Skills: Exceptional ability to manage multiple tasks and prioritize effectively in a fast-paced environment.

• Communication Skills: Strong written and verbal communication skills to interact professionally with stakeholders at all levels.
• Technical Proficiency: Proficiency in office software (e.g., Microsoft Office Suite) and familiarity with office management procedures.
• Attention to Detail: Keen eye for detail to ensure accuracy in documentation and correspondence.
• Confidentiality: Ability to handle sensitive information with discretion and maintain confidentiality.