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DHL Supply Chain

Senior Manager, Country OMS (Operations Excellence)

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  • Posted 23 days ago
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Job Description

About Us

DHL Supply Chain is the world's leading logistics provider. Combining management and value-added services with our customized, integrated logistics solutions drives resilience, efficiency, improves quality and creates competitive advantage.

Core Responsibilities

  • Primary site contact for country OE functions within their group of allocated sites.
  • Create, manage and develop relationship with the country OMS sponsor to deliver the goals as defined in the country OMS implementation strategy.
  • Manage, collaborate and influence (internal and external) stakeholders (like business, BD and SD) to ensure continuous improvement and success within the responsible field.
  • Align with / follows through on global programs thus meeting global standards in his/her group of sites. Is linking pin between global/regional OE-agenda and local line management, and between the local line management and the Senior Advisor OMS of the APAC cluster.
  • Liaise with the regional leads of OMS, CI to ensure APAC performance goals are met. Ensuring that the country goals are consistent with the regional and global expectations and bottom line GP improvement focused.
  • Participate on definition & development of implementation pipeline, prioritizing sites and assigning resources.
  • Support coaching of site managers (from site mgmt. to front line managers) to enhance performance and routine management mindset across sites.
  • Manage a team of OMS Advisor(s) as direct reports through coaching, development, performance management etc.
  • Present OMS / Resource Planning / Performance Tracking / CI methodology to Country Senior and Site Operational Teams creating understanding at all levels on goals, timelines, methodology, resources required, process, benefits and reporting.
  • Coach & mentor the operational teams in managing the orientation of team members to the OMS CUBE.
  • Coach & mentor the Operational teams in managing the implementation of the OMS elements within operational sites.
  • Develop OMS Champs within each site and support them to apply the tools on daily operation to ensure performance leverage.

Do You Have What It Takes

  • Strong operational background in the supply chain or manufacturing industry
  • Experience in Lead and facilitate Lean projects to identify process improvements and implement sustainable solutions
  • Utilize Lean tools and techniques (e.g., Value Stream Mapping, 5S, DMAIC) to analyze workflows and eliminate inefficiencies
  • Collaborate with cross-functional teams to foster a culture of continuous improvement and Lean thinking
  • Effective communication skill, strong project management and stakeholder management skills
  • Black-belt/Green-belt 6Sigma is an advantage. Experience in initiating and implementing LEAN projects is required
  • Fluent in English
  • Working location: Ho Chi Minh, Binh Duong, Dong Nai

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About Company

Job ID: 141055527