Build the Future of Intelligent Workflows Platform
We are building a next-generation enterprise workflow platform used by 500,000+ users globally. Built on modern Low-Code / No-Code technologies and evolving toward AI-native workflows powered by automation and GenAI, this platform supports critical business operations at global scale.
We are looking for a Senior Product Business Analyst who combines product thinking, business analysis capability, customer-centric mindset, and execution excellence to help shape scalable enterprise solutions. This role goes beyond traditional requirement documentation — you will help drive product direction, execution, and real business impact.
What You Will Do
Product Analysis & Delivery
- Collaborate with Product Managers and Engineering teams to translate product vision into execution-ready requirements
- Define user stories, acceptance criteria, and workflow/process designs
- Manage backlog quality, prioritization, and requirement clarity
- Ensure requirements are scalable, testable, and outcome-focused
Product Discovery & Improvement
- Analyze existing platform features, workflows, usage data, and user behaviors
- Identify opportunities to simplify, improve, optimize, or retire legacy workflows
- Support design thinking workshops and product discovery activities
- Translate business insights into next-generation product capabilities
Customer & Stakeholder Engagement
- Work closely with global stakeholders to understand business needs, user pain points, and operational challenges
- Partner with Product Managers, Engineering, UX/UI, and Operations teams across delivery lifecycle
- Facilitate requirement reviews, validation sessions, and UAT activities
Technical & AI Product Collaboration
- Collaborate with engineering teams on APIs, integrations, enterprise applications, and workflow automation
- Support AI-driven workflow initiatives including intelligent automation, AI-assisted workflows, and GenAI-enabled user experiences
- Contribute to scalable, secure, and maintainable product design
Qualifications
Experience & Product Mindset
- 10+ years of experience in IT Business Analysis, Product Analysis, or product-focused roles
- Strong experience with enterprise platforms, workflow/process automation, and complex system design
- Proven ability to work in large-scale, global product environments
- Product-oriented mindset with the ability to turn ambiguity into clear, scalable solutions
- Strong analytical thinking, execution discipline, and customer-centric approach
- Proactive, ownership-driven, and solution-oriented
Technical & AI Readiness
- Good understanding of system architecture, APIs, integrations, and enterprise applications
- Experience with Low-Code / No-Code platforms is a strong advantage
- Exposure to AI/ML or strong interest in AI-driven product transformation
- Comfortable working in AI-assisted product delivery environments
Collaboration & Communication
- Excellent communication in both English & Vietnamese, stakeholder management, and facilitation skills
- Proven experience working in global, cross-functional teams
- Strong alignment, collaboration, and storytelling capability
- Comfortable working in Agile environments with high ownership
Nice to Have
- Experience with workflow or approval platforms
- Exposure to large-scale platform migration initiatives
- Certifications such as CBAP, PMI-PBA, Agile, or Scrum methodologies
Career opportunities & Benefits
- Working in one of the Best Places to Work in Vietnam and Top 30 of the Most Innovative Companies all over the world
- Join in a dynamic and fast-growing global company (English-speaking environment), with opportunity to work in global projects and being a part of innovation team contributing initiative ideas to the hi-tech world
- Flexible working hours
- 100% offered salary and mandatory social insurances in 2-month probation
- 13th-month salary bonus
- Lunch and parking allowance
- Premium health insurance for employees
