About the Role:
We are hiring Forward-Deployed Engineers (FDEs) to work directly with customers to design, build, and deploy production-grade agentic applications powered by cognitive ontologies and domain-aware reasoning systems. You will be customer-facing but not embedded—supporting multiple accounts through high-impact technical engagements, architecture design, and implementation of critical solution components.
Responsibilities:
- Lead technical discovery and translate customer workflows into cognitive ontologies, agent logic, and solution architectures.
- Build production-ready components: pipelines, integrations, APIs, domain adapters, reasoning modules.
- Guide customers through deploying, validating, and refining agentic applications using our platform.
- Collaborate closely with product engineering to surface platform gaps and drive improvements.
- Develop reusable patterns, templates, and deployment best practices that scale across customers.
- Provide expert technical guidance during workshops, design sessions, and milestone checkpoints.
Requirements:
- 7+ years of hands-on software engineering experience, ideally in customer-facing or solutions engineering roles.
- Strong software engineering background (Python or TypeScript preferred).
- Experience with distributed systems, data pipelines, APIs, and system integration.
- Ability to communicate clearly with customer engineering and domain teams.
- Comfortable working across multiple customer accounts with structured engagement cycles.
- Proven experience building complex AI applications using LLMs, with hands-on experience in AI Agents, Agent Frameworks, or Agentic Workflows
- Solid understanding of modern AI architectures: RAG, AI Agents, orchestration workflows, and tool integration.
- Fluent English communication
Who You Are:
- A builder who enjoys solving real customer problems with real engineering.
- Equally strong at technical deep dives and customer-facing collaboration.
- Thrives in ambiguity and can convert domain complexity into clean technical solutions.
Before You Apply:
We move fast and we expect a lot. This role probably isn't right for you if:
- You find ambiguity stressful rather than something to resolve
- You prefer to stay in your lane rather than flag problems outside your immediate scope
- You're looking for an engineering role inside a mature structure with a full support team around you
But if you're the kind of engineer who sees a broken integration and can't help but fix it — who treats we've never built that before as an invitation rather than a blocker — this is the role you've been looking for.
Why you'll love working here:
- Attractive compensation and benefits commensurate with impact.
- Daily lunch allowance
- Overseas travel opportunities for training and work, providing exposure to international projects and collaborations.
- An employee-centric culture that values skills and abilities, providing the necessary tools and resources to excel and advance in careers.
- A collaborative work environment that fosters teamwork, knowledge sharing, and innovation.
- Flexible working hours.
