Senior Expert, Solution Delivery

A. Job Purpose

- The job holder measures and monitors the financial and non-financial performance at different phases of the initiative's life cycle.

- The job holder reports and provides insights to problem solving during the development life cycle of the initiative.

- The job holder collaborates with internal stakeholders and external external parties to monitor progress on agreed deliverables.

B. Key Accountabilities

1. Business Solution Execution

- Support the Initiative Director to build and execute a detailed work plan for the initiative.

- Collaborate with stakeholders to validate solutions and consolidate feedback.

- Collaborate and follow up with vendors on areas of responsibilities and deliverables.

- Support the team to build and implement execution plans for new and improved designs

- Build and implement the execution plan for the pilot and full scale roll-out of new designs.

- Develop performance measures and monitor effectiveness of solutions implemented.

- Support the execution team in piloting and rolling out the solutions for the initiative successfully.

- Coordinate with Change Management on the content and format of communication for the new designs created.

- Guide junior team members on the preparation of prompt and accurate reporting requirements.

2. Stakeholders Management

- Collaborate with stakeholders to reach consensus on overall objectives and solutions for the initiative.

- Manage dependencies and relationships to ensure initiative objectives are achieved through collaborative efforts.

- Lead the collaboration process with advisors and vendors to ensure the scope and quality of work is achieved successfully.

C. Job Requirements

Domain Expertise

- 12+ years of project and program management experience in a banking or financial technology organization

- 3 to 5 years of experience managing a project team

- Experience in vendor management will be advantageous

- Strong knowledge of banking markets, products, processes and operations

Agile / Digital Experience

- Experience supporting a transformation and/or digital projects

- Experience in Agile project management principles and practices will be advantageous

Qualifications

- Bachelor's or Master's degree in Business, Banking and Finance or a relevant discipline

- Professional certification in PMP, PgMP, PMI-ACP will be advantageous