Overview:
This position is primarily responsible for operations support & methods.
Responsibilities
Functional (job responsibilities)
- Process accurately and properly Treasury & Remittance transactions to provide payment and settlement support for bank wide.
- Handle the domestic and overseas money receipts and payments flow via the payment gateways of HLBVN such as GPS/CITAD/VCB Money/SWIFT.
- Thoroughly understand and act in compliance with all internal and SBV regulations.
- Working closely with related departments to ensure smooth processing and preparation of EOD reconciliation & other required internal/SBV reports.
- Attend to customers queries and complaints with appropriate solutions and alternatives on time.
- Periodic update and review of processes documented in the SOPs of BOSM.
- Participate in project enhancement and system set-up of BOSM.
- Corporate with team members in performing operational assurance review of BOSM including internal/external audit as well as follow up its findings, Risk Control Self-Assessment and regulatory reporting in collaboration with Compliance.
- Provide operational support/back up within BOSM across Operations and others related departments when assigned by Line Manager/ Head of Operations.
- Any other areas and decided by Line Manager/ Head of Operations.
Managerial (team/group responsibilities)
- Assist the Manager in charge of BOSM to ensure teamwork and a high level of operational support's performance.
Organizational (organizational responsibilities)
- Coordinate with other related departments for outstanding operational support to bank wide.
Skills & Experience We Are Looking For
- Bachelor's Degree/University degree. Majoring in Business, Banking, Finance is a plus
- Minimum 1 to 2 years relevant working experience in financial institution.
- Good communication skills, both written and oral.
- Strong working knowledge of MS Office – Outlook, Word, Excel and PowerPoint.
For more job opportunities, please go to HLBVN Careers: https://www.hlbank.com.vn/en/about-us/careers.html
We appreciate your application and will be in touch with shortlisted candidates regarding next steps.
