Senior Delivery Lead

Job Purpose

The job holder is responsible for managing Information Technology projects comprising multiple and interdependent components, typically in a complex, multi-platform technical environment. The job holder will manage and ensure the successful monitoring, documentation, reporting, integration, and implementation of assigned Information Technology projects.

Key Accountabilities (1)

Project Management and Implementation

- Manage assigned IT projects with detailed plans and schedules to deliver quality outcomes.

- Define, source, estimate, and allocate required project resources and budgets.

- Manage and report on project budgets, analyst budget variances and changes in scope associated with IT projects.

- Conduct regular assessments on project status for timely reporting to sponsors, stakeholders/governance committees.

- Manage daily tasks and evaluate to ensure the overall quality of project delivery before handing over to the customer.

- Control and manage the issues, risks, dependencies, and changes in scope associated with other IT projects and project teams.

- Establish mitigation and resolution plans and escalate promptly for decision-making.

- Track and maintain updated records of project budgets/schedules/scope, and resources.

- Prepare business case for IT investment projects for bank (where required).

- Jointly evaluate the selection of IT solutions and vendors (where required).

- Develop and manage vendor contracts / agreements associated with projects under management.

Key Accountabilities (2)

Process Improvement and Innovation

- Study new technologies and industry trends, acquire banking domain knowledge

- Communicate, share and train project team members to improve IT project management and change management skills.

- Contribute to improve the IT project management process and guidelines.

Success Profile - Qualifications and Experiences

- A Bachelor's degree or higher in Information Technology, Computer Science, Business, or a relevant discipline

- Professional certification in Project Management (PMP / PRINCE 2) is preferred

- At least 8 years of experience in information technology with at least 5 years of IT Project Management experience

- At least 4 years of managerial experience

- Experience with banking systems (Core banking, Electronic banking, Treasury, Data Warehouse, Payment...)

- Knowledgeable on all facets of IT (Application and Infrastructure)

- Understands business requirements and technical limitations as determined by the organization's enterprise architecture

- Ability to apply analytical and conceptual thinking to operations and systems planning across a range of technologies

- Advanced knowledge and experience on IT change management methods and practices such as ITIL, COBIT

- Financial literacy to forecast and manage project budgets

- English standard of proficiency as required for the role