Senior Data Analyst

Company Description

Responsibilites

1.   PRODUCT DATA MANAGEMENT (SALSIFY)

-         Create new SKUs and manage active SKU status and details to match with real production

-         Work with internal teams to collect necessary data (product measurements, materials, finishing, specifications, etc.) and ensure all data is aligned across all systems including pricing

-         Work closely with Marketing, 3D, Studio teams and Product Designers to maintain the fulfilment, accuracy, and efficiency of digital assets library

-         Uploading images to Salsify and Website: work with studio team to collect images for new developments

-         Validate the accuracy of images according to internal team's feedback

-         Update Images metadata when new images loaded onto the systems

-         Maintain the accuracy, fulfillment, and efficiency of database on Salsify

-         Together with the Senior Administrator work with cross-functional teams (Marketing, Sales, Customer Service, and IT), to obtain data requirements and then execute

-         Analyze current database, rules, and logics to generate properties (computed or normal) for quality data collection to maintain legitimacy of data.

-         Work with Salsify architects to establish channels and conduct attribute mapping for data publication to partners portals and website platforms

-         Modify existing functions and applications in Salsify to meet users requirements such as SellSheet, Thumbnail Export Template, Catalogs & Lightbox

2.   WEBSITE / SYSTEM ECO SUPPORT AND MAINTENANCE

-         Modify and add/remove products and attributes as needed on Shopify Platform

-         Populate Inventory Report for SLUS and update onto Salsify

-         Set up and maintain data structure required for website systems and integrations with PIM and CRM

-         Provide inventory feed to e-commerce partners via email or their hubs

-         Support CS / Sales team on technical product inquiries

-         Create / update and maintain Salsify catalogs/lightboxes that will aid and support sales team and customer service team

-         Provide product information in requiring templates to partners so that Sonder products can be launched on their websites

3.   E-COMMERCE & MARKETING

-         Receive requirements and provide data and images for the initiative setup or refreshment of our products on e-commerce websites

-         Supports for E-Commerce partners: 3D assets, swatches, product information, latest images, pricing, and stock availability

-         Research customer workflows and build customer flowcharts to improve Marketing metrics

-         Provide product information, modified catalogs, and lightboxes to generate Marketing materials

4.   COSTING DATABASE

-         Support Senior Administrator with requests from Management Team to update the Costing Database periodically

-         Populate data and generate reports according to requirements by Management Team

Requirements

-         Experience managing customer and product databases to support the marketing requirements of the business

-         Strong analytical skills with ability to use data and metrics to back up assumptions

-         Be familiar with digital platforms and systems such as Salsify (PIM), Zoho (CRM), Shopify (E-Commerce), Autopilot and E-Commerce Portals OR similar

-         Proven ability to collaborate cross-functionally across all levels of the organization to gain alignment, execute work and drive results